Service Technician

Essex Full-Time No home office possible

Job Description

We’re looking for an experienced and motivated Service Technician to join our well-established team at our Fyfield branch in Essex. In this hands-on role, you'll be responsible for the repair and maintenance of agricultural and horticultural equipment sold by our sales departments.

What You’ll Be Doing:

Diagnosing faults and carrying out repairs on a range of agricultural and horticultural machinery
Performing maintenance, warranty, and chargeable service work
Using the latest diagnostic software and tools to support your technical work
Liaising with customers and suppliers in a professional manner
Working independently and as part of a team to deliver a high standard of service
Following health & safety procedures and maintaining workshop standards

What We’re Looking For:

Experience in the agricultural or horticultural machinery industry (preferred)
Strong fault-finding and repair skills
Physically capable of handling machinery (with tools or assistance where required)
Excellent customer service and communication skills
Ability to work autonomously and take initiative
Full UK driving licence required
Good general fitness and a professional appearance

Additional Info:

Start Date: ASAP (subject to notice period)
Location: Fyfield, Essex CM5 0NS
Hours:8am to 5pm, Monday to Thursday, 8am to 4pm Friday (1hr unpaid lunch)
Overtime: paid at time and a half following the completion of contracted hours
Contract: Permanent, full-time, 39 hours per week
Salary: Competitive, depending upon experience, hourly paid, plus company vehicle and mobile phone for business use
Bonus: Annual profit related bonus
32 days holiday (including bank holidays)
Company Sick Pay Scheme & Life Assurance (2x salary), Workplace Pension, Employee Referral Bonus, Staff discount in Country Stores, Winter Flu Jab Service & Wellbeing Focus Group

If you are interested please get in touch for further information or view all of our current vacancies on our website – www.ernestdoe.com/vacancies/