Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Diagnose and repair agricultural machinery while providing top-notch customer service.
- Company: Join a well-established team at Ernest Doe, a leader in agricultural and horticultural machinery.
- Benefits: Enjoy competitive pay, a company van, 32 days holiday, and staff discounts.
- Why this job: This hands-on role offers a blend of technical skills and customer interaction in a supportive team.
- Qualifications: Experience in machinery, mechanical skills, and a full UK driving licence are preferred.
- Other info: Immediate start available; check our website for more details.
The predicted salary is between 30000 - 42000 £ per year.
We’re looking for a practical and motivated Service Technician to join our well-established team at our Fakenham branch in Norfolk. This is a fantastic opportunity to work with leading agricultural and horticultural machinery in a hands-on role that blends technical skill with customer support.
What You’ll Be Doing:
- Diagnose and repair a range of machinery using advanced diagnostic software
- Carry out scheduled maintenance and repairs (warrantable, chargeable, or internal)
- Handle machinery safely and sensibly, using lifting aids when required
- Provide excellent customer service in a field-based and workshop environment
- Work both independently and as part of a close-knit service team
- Liaise with customers and suppliers to ensure timely service delivery
What We’re Looking For:
- Experience in the agricultural or horticultural machinery industry (preferred)
- Mechanical and diagnostic skills (with software knowledge)
- Physically fit and capable of handling heavy equipment safely
- Strong initiative and ability to work unsupervised or within a team
- Excellent communication and customer service skills
- Full, clean UK driving licence
What You’ll Get:
- Competitive hourly rate (based on experience)
- Company van and mobile for work use
- 32 days holiday (including bank holidays)
- Company sick pay scheme
- Workplace pension & life assurance (2x salary)
- Staff discount at Country Stores
- Winter flu jab service & employee referral bonus
We are looking for someone to start immediately, subject to any notice periods. If you are interested please get in touch or head to our website for further information - www.ernestdoe.com/vacancies/
Service Engineer employer: Ernest Doe & Sons Ltd
Contact Detail:
Ernest Doe & Sons Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer
✨Tip Number 1
Familiarise yourself with the latest agricultural and horticultural machinery. Understanding the specific models and their common issues can give you an edge during interviews, showing your genuine interest and knowledge in the field.
✨Tip Number 2
Network with professionals in the industry. Attend local agricultural shows or workshops to meet potential colleagues and employers. This can help you gain insights into the company culture and possibly get a referral.
✨Tip Number 3
Brush up on your diagnostic software skills. Since the role involves using advanced diagnostic tools, being proficient in these can set you apart from other candidates. Consider online tutorials or courses if needed.
✨Tip Number 4
Prepare for practical assessments. Be ready to demonstrate your mechanical skills and problem-solving abilities during the interview process. Practising common repair scenarios can help you feel more confident.
We think you need these skills to ace Service Engineer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Service Engineer position. Tailor your application to highlight relevant experience in agricultural or horticultural machinery.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in diagnosing and repairing machinery. Mention specific tools or software you are familiar with that relate to the role.
Showcase Customer Service Skills: Since the role involves customer interaction, provide examples of how you've delivered excellent customer service in past positions. This could include resolving issues or maintaining strong client relationships.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Ernest Doe & Sons Ltd
✨Showcase Your Technical Skills
Be prepared to discuss your experience with agricultural and horticultural machinery. Highlight any specific diagnostic software you have used and be ready to explain how you approach repairs and maintenance.
✨Demonstrate Customer Service Abilities
Since the role involves customer interaction, share examples of how you've provided excellent service in previous positions. Emphasise your communication skills and ability to handle customer queries effectively.
✨Prepare for Practical Scenarios
Expect to face practical questions or scenarios during the interview. Think about how you would diagnose a problem with machinery or handle a challenging customer situation, and be ready to articulate your thought process.
✨Emphasise Teamwork and Independence
The job requires both independent work and collaboration within a team. Be sure to provide examples of how you've successfully worked alone as well as part of a team, showcasing your flexibility and initiative.
