At a Glance
- Tasks: Assist with retail sales in a busy showroom, providing excellent customer service.
- Company: Join a dynamic team in a thriving retail environment.
- Benefits: Enjoy 32 days annual leave, competitive salary, and staff discounts.
- Other info: Immediate start available with opportunities for overtime and career growth.
- Why this job: Be part of a vibrant team and enhance your sales skills while helping customers.
- Qualifications: Good people skills, retail experience, and a passion for horticultural equipment.
The predicted salary is between 22000 - 28000 £ per year.
Reporting to the Parts & Retail Manager, you will be responsible for assisting with the day-to-day retail sales within the showroom which will include Parts, Hardware, Clothing and Groundcare machinery sales. Your role will be to ensure delivery of excellent customer service at all times by dealing with all queries relating to the products and services supplied by the Company either face to face or over the telephone.
Essential Skills & Experience
- Good knowledge of Horticultural equipment and parts is advantageous
- Excellent people skills and enjoy working with the general public
- Enjoy working in a busy atmosphere and can cope under pressure during busy periods
- Good communication skills: face to face, letter, email and telephone
- Familiarity of working in a retail environment and showroom experience (desirable)
- General computer skills and familiarity with email and internet use
- Supporting internal workshop technicians with parts identification
- Goods receiving and distribution of orders
- Good numeracy and literacy skills
- Sales experience and/or knowledge of groundcare and agricultural machinery (desirable)
- Full driving licence
- Smart & presentable appearance
- Motivated by sales and targets
- Attention to detail and accuracy with numbers, handling of cash, cheque and card payments
- A team player capable of working alone or with other team members
- Able to use your own initiative
- Maintain a good general level of health and fitness
Additional Information
- Start Date: Immediate, but subject candidates notice period.
- Hours: 39 hours per week – 8am to 5pm Monday to Thursday, 8am to 4pm Friday (1-hour unpaid lunch) Saturdays as per rota. (Overtime paid at time and a half on completion of 39 hours) Monday to Friday.
- Salary: Competitive, dependent upon experience
- Benefits: 32 days annual leave including bank holidays, Company Sick Pay Scheme, Workplace Pension, Employee Referral Bonus Scheme, Winter Flu Jab Service, Staff Discount in Country Stores and Death in Service Cover (2 x salary)
PARTS & SHOWROOM SALES ASSISTANT employer: Ernest Doe & Sons Ltd
Ernest Doe & Sons Ltd. is an exceptional employer that values its employees by fostering a supportive work culture and providing ample opportunities for professional growth within the agricultural sector. Located in the picturesque Suffolk area, the company offers competitive commission structures, a company car, and a collaborative environment where your contributions directly impact customer satisfaction and business success.
StudySmarter Expert Advice🤫
We think this is how you could land PARTS & SHOWROOM SALES ASSISTANT
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Ernest Doe & Sons Ltd, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Ernest Doe & Sons Ltd!
We think you need these skills to ace PARTS & SHOWROOM SALES ASSISTANT
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Ernest Doe & Sons Ltd, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Ernest Doe & Sons Ltd and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Ernest Doe & Sons Ltd that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Ernest Doe & Sons Ltd
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
