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For Companies At a Glance
- Tasks: Assist with retail sales of parts, hardware, clothing, and machinery in a busy showroom.
- Company: Join Ernest Doe & Sons Ltd, a leading name in agricultural and horticultural equipment.
- Benefits: Enjoy competitive salary, 32 days holiday, staff discounts, and a supportive work environment.
- Why this job: Perfect for those who love customer interaction and thrive in a dynamic retail setting.
- Qualifications: Good people skills, retail experience preferred, and a passion for sales and targets.
- Other info: Immediate start available; flexible hours with overtime pay after 39 hours.
The predicted salary is between 24000 - 36000 £ per year.
Overview
We are now recruiting for a Parts & Retail Salesperson to assist with our retail sales at our Framlingham branch, based in Suffolk.
Role Purpose
Reporting to the Parts & Retail Manager, you will be responsible for assisting with the day-to-day retail sales within the showroom which will include Parts, Hardware, Clothing and Groundcare machinery sales. Your role will be to ensure delivery of excellent customer service at all times by dealing with all queries relating to the products and services supplied by the Company either face to face or over the telephone.
Responsibilities
- Assist with day-to-day retail sales in the showroom, including Parts, Hardware, Clothing and Groundcare machinery sales.
- Ensure delivery of excellent customer service at all times by dealing with queries face to face or over the telephone.
- Support internal workshop technicians with parts identification.
- Goods receiving and distribution of orders.
- Maintain good general appearance and professional conduct in the showroom.
Essential Skills & Experience
- Good knowledge of Agricultural and Horticultural equipment and parts is advantageous.
- Experience in retail and some knowledge of merchandising.
- Sales experience and/or knowledge of groundcare and agricultural machinery (desirable).
- Excellent people skills and enjoy working with the general public.
- Enjoy working in a busy atmosphere and cope under pressure during busy periods.
- Good communication skills: face to face, letter, email and telephone.
- General computer skills and familiarity with email and internet use.
- Full driving licence.
- Smart & presentable appearance.
- Motivated by sales and targets.
- Attention to detail and accuracy with numbers, handling of cash, cheque and card payments.
- A team player capable of working alone or with other team members.
- Able to use your own initiative.
- Maintain a good general level of health and fitness.
Additional Information
- Start Date: Immediate, subject to candidates\’ notice period.
- Hours: 39 hours per week – 8:30am to 5:30pm Monday, Tuesday and Thursday, 8:30am to 4:30pm Friday (1-hour unpaid lunch), 8:30am to 12:30pm Wednesday and Saturday. Overtime paid at time and a half on completion of 39 hours.
- Salary: Competitive, dependent upon experience.
- Benefits: Competitive hourly rate plus 32 days holiday (inc bank holidays), workplace pension, life assurance (2 x salary), country store staff discount, company sick pay scheme, flu jabs and employee referral scheme.
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PARTS & RETAIL SALESPERSON employer: Ernest Doe & Sons Ltd
Contact Detail:
Ernest Doe & Sons Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PARTS & RETAIL SALESPERSON
✨Tip Number 1
Familiarise yourself with the products and services offered by Ernest Doe & Sons Ltd. Knowing the details about agricultural and horticultural equipment will help you engage confidently with customers and demonstrate your expertise during the interview.
✨Tip Number 2
Practice your customer service skills by role-playing different sales scenarios with friends or family. This will prepare you for handling queries effectively and showcasing your excellent people skills, which are crucial for this role.
✨Tip Number 3
Research common sales techniques and strategies used in retail environments. Being able to discuss these methods during your interview will show that you're motivated by sales and targets, aligning with what they’re looking for.
✨Tip Number 4
Make sure to highlight any previous retail experience you have, especially in busy environments. Share specific examples of how you managed pressure and maintained a high level of customer service, as this will resonate well with the hiring team.
We think you need these skills to ace PARTS & RETAIL SALESPERSON
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Parts & Retail Salesperson position. Tailor your application to highlight relevant experience in retail sales, customer service, and knowledge of agricultural and horticultural equipment.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in sales and customer service. Include any specific knowledge of groundcare machinery or agricultural parts, as this will make you stand out.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the job requirements, such as your ability to work under pressure and your excellent communication skills.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Ernest Doe & Sons Ltd
✨Know Your Products
Familiarise yourself with the agricultural and horticultural equipment and parts that Ernest Doe & Sons Ltd sells. Being able to discuss specific products and their benefits will show your enthusiasm and knowledge, making you a more appealing candidate.
✨Showcase Your People Skills
As a Parts & Retail Salesperson, excellent communication is key. Prepare examples of how you've successfully interacted with customers in the past, whether face-to-face or over the phone, to demonstrate your ability to provide outstanding customer service.
✨Demonstrate Your Sales Motivation
Be ready to discuss your sales experience and how you meet targets. Share any relevant achievements or strategies you've used in previous roles to motivate yourself and your team, as this will align with the company's goals.
✨Prepare for a Busy Environment
Since the role involves working in a busy showroom, think of examples where you've thrived under pressure. Highlight your ability to multitask and maintain attention to detail, especially when handling cash and processing orders.
