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- Tasks: Assist in the smooth operation of the parts department and deliver excellent customer service.
- Company: Join a dynamic team at a leading retail branch in Dartford, Kent.
- Benefits: Enjoy competitive pay, 32 days leave, and great employee perks.
- Why this job: Be part of a friendly team and enhance your retail skills while helping customers.
- Qualifications: Strong communication skills and a passion for customer service are essential.
- Other info: Immediate start available with opportunities for overtime and career growth.
The predicted salary is between 24000 - 36000 £ per year.
We are recruiting for a Goods Inwards & Parts Person to assist the Parts department at our Dartford branch, based in Kent.
Role Purpose
Reporting to the Parts & Retail Manager, you will be responsible for the smooth day-to-day operation of the goods inward area and all parts and showroom-related deliveries. Alongside this, you will support retail sales within the showroom, including Parts, Hardware, Clothing, and Groundcare Machinery. You’ll play a key role in delivering excellent customer service, responding to customer enquiries about our products and services both face-to-face and over the telephone.
Essential Skills & Experience
- Knowledge of, or an interest in, general machinery (beneficial but not essential)
- Comfortable working in a busy environment and able to cope under pressure
- Strong communication skills – face-to-face, telephone, email, and written
- Previous retail or showroom experience (desirable)
- General computer skills, including email and internet use
- Ability to support internal workshop technicians with parts identification
- Good numeracy and literacy skills
- Smart and presentable appearance
- High level of attention to detail, particularly when handling cash, cheque, and card payments
- A team player who can also work confidently on their own
- Full UK driving licence
- Good general level of health and fitness
Key Responsibilities
- Goods receiving and distribution of orders
- Transfer of stock into stores and showroom
- Unpacking branch bins and processing supplier deliveries
- Loading and unloading of internal delivery lorries
- Managing customer delivery and collection shelving
- Stock checking as required
- Managing and maintaining showroom stock levels
- Providing efficient, friendly, and professional customer service at all times
Additional Information:
Location: Dartford, Kent DA4 9HQ
Start Date: Immediate, but subject to candidate notice period
Hours: 39 hours per week – 8am to 5pm Monday to Thursday, 8am to 4pm Friday (1-hour unpaid lunch) Saturdays as per rota. Overtime paid at time and a half on completion of 39 hours Monday to Friday.
Contract: Permanent, Full time, Hourly Paid
Salary: £Competitive, depending on experience
Benefits: 32 days annual leave including bank holidays, Company Sick Pay Scheme, Workplace Pension, Employee Referral Bonus Scheme, Winter Flu Jab, Wellbeing Focus Group, Staff Discount in Country Stores and Life Assurance Cover (2 x salary)
Parts Sales Specialist in Maidstone employer: Ernest Doe & Sons Ltd
Contact Detail:
Ernest Doe & Sons Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Sales Specialist in Maidstone
✨Tip Number 1
Get to know the company! Research their products and services, especially in parts and machinery. This will help you stand out during interviews and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your communication skills. Since you'll be dealing with customers face-to-face and over the phone, role-play common scenarios with a friend or family member. This will boost your confidence and help you respond effectively.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the company culture and even lead to referrals, which can be a game-changer in landing the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Dartford.
We think you need these skills to ace Parts Sales Specialist in Maidstone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Parts Sales Specialist role. Highlight any relevant experience in retail or showroom settings, and don’t forget to mention your communication skills – they’re key for this position!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your skills align with what we’re looking for. Keep it friendly and professional, just like the customer service we value.
Show Off Your Attention to Detail: Since attention to detail is crucial in this role, make sure your application is free from typos and errors. Double-check everything before hitting send – it shows us you care about quality!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Ernest Doe & Sons Ltd
✨Know Your Products
Familiarise yourself with the types of parts and machinery the company deals with. Even if you don't have extensive knowledge, showing a genuine interest in their products can impress the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you handled enquiries and resolved issues, as this role heavily relies on strong communication skills.
✨Demonstrate Team Spirit
Be ready to discuss how you work well in a team and also independently. Share instances where you collaborated with others or took initiative on your own, as this role requires a balance of both.
✨Dress the Part
Since the role involves interacting with customers, make sure to present yourself smartly. A professional appearance can make a great first impression and shows that you take the opportunity seriously.
