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- Tasks: Repair and maintain agricultural machinery while delivering top-notch customer service.
- Company: Join a family-run business with over 100 years of experience in the industry.
- Benefits: Competitive salary, company van, mobile phone, and generous annual leave.
- Why this job: Be part of a knowledgeable team and work with cutting-edge diagnostic tools.
- Qualifications: Experience in agricultural machinery repair and strong problem-solving skills required.
- Other info: Immediate start in a dynamic environment with opportunities for growth.
The predicted salary is between 30000 - 42000 £ per year.
We have an exciting opportunity for an experienced Agricultural Service Technician to join our established team at our Sutterton branch in Lincolnshire.
About us: Ernest Doe & Sons is a long-established, family-run business with over 100 years of experience supplying agricultural, construction, and groundcare machinery across East Anglia, the South East and East Midlands. With a proud heritage dating back to 1898, we have built a strong reputation for providing quality products, expert advice, and exceptional customer service. Our philosophy is simple: To supply the best products and then to support them with the service facilities and expertise to keep them running perfectly.
This role is ideal for someone with strong mechanical knowledge of agricultural machinery who enjoys problem solving, working both independently and as part of a team, and delivering excellent service to customers. You will benefit from direct manufacturer support and training, alongside the opportunity to work with a knowledgeable and experienced team.
As an Agricultural Service Technician, you will be responsible for the repair, servicing, and maintenance of agricultural machinery supplied by our sales department. Your responsibilities will include:
- Diagnosing faults and carrying out repairs on agricultural machinery
- Servicing and maintaining equipment to a high professional standard
- Diagnosing hydraulic and electrical faults using the latest diagnostic software
- Completing warranty, chargeable, and internal repair work accurately
- Working safely with heavy machinery and using specialist tools where required
- Ensuring excellent customer service during on-site or customer-facing work
- Working independently or alongside other technicians to deliver efficient repairs
Essential Skills & Experience:
- Proven experience within the Agricultural or Specialist Vegetable machinery industry
- Ability to repair and maintain Agricultural or Specialist Vegetable equipment
- Strong diagnostic skills, particularly with hydraulic and electrical systems
- Experience using diagnostic software and modern repair tools
- Ability to work independently and use your own initiative
- Self-motivated with a proactive approach to problem solving
- Physically fit and comfortable working with heavy machinery
- Smart and professional appearance
- Excellent customer service skills in a customer-facing role
- Full clean driving licence
Additional Information:
- Start Date: Immediate
- Location: Sutterton, Boston, Lincolnshire, PE20 2ET
- Hours: 39 per week - 8am to 5pm, Monday to Thursday, 8am to 4pm Friday (1-hr unpaid lunch) Overtime paid at time and a half on completion of 39hrs.
- Contract: Permanent, full-time, hourly paid
- Salary: £Competitive, depending on experience plus company van and company mobile phone
- Rewards: 32 days annual leave including bank holidays, Company Sick Pay Scheme, Workplace Pension, Employee Referral Bonus Scheme, Winter Flu Jab Service, Wellbeing Focus Group, Staff Discount in Country Stores and Life Assurance Cover (2 x salary)
Service Technician in Lincolnshire employer: Ernest Doe & Sons Ltd
Contact Detail:
Ernest Doe & Sons Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Technician in Lincolnshire
✨Tip Number 1
Get your hands dirty! If you can, try to gain some practical experience with agricultural machinery before applying. Whether it's through internships, volunteering, or even tinkering with your own equipment, showing that you know your way around the tools will make you stand out.
✨Tip Number 2
Network like a pro! Reach out to current or former employees of Ernest Doe & Sons on LinkedIn. Ask them about their experiences and any tips they might have for landing a role as an Agricultural Service Technician. Personal connections can really give you an edge!
✨Tip Number 3
Show off your problem-solving skills! During interviews, be ready to discuss specific examples where you've diagnosed and fixed issues with machinery. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them memorable.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our team. Make sure to tailor your application to highlight your mechanical knowledge and customer service skills, and don’t forget to follow up after submitting!
We think you need these skills to ace Service Technician in Lincolnshire
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your mechanical knowledge and experience with agricultural machinery in your application. We want to see how your skills match up with what we need for the Service Technician role!
Be Specific About Your Experience: When detailing your past roles, focus on specific tasks you've handled, especially those related to diagnosing faults and using diagnostic software. This helps us understand how you can contribute to our team.
Keep It Professional: While we love a friendly vibe, remember to maintain a professional tone in your written application. A smart appearance in your application reflects the professionalism we value at Ernest Doe & Sons.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at our Sutterton branch!
How to prepare for a job interview at Ernest Doe & Sons Ltd
✨Know Your Machinery
Make sure you brush up on your knowledge of agricultural machinery before the interview. Familiarise yourself with the specific models and types that the company deals with, as well as any common issues they face. This will show your passion for the role and your readiness to hit the ground running.
✨Show Off Your Diagnostic Skills
Be prepared to discuss your experience with diagnosing faults, especially with hydraulic and electrical systems. Bring examples of past challenges you've faced and how you resolved them. This will demonstrate your problem-solving abilities and technical expertise.
✨Customer Service Matters
Since this role involves customer-facing work, think of instances where you've provided excellent service. Be ready to share stories that highlight your communication skills and how you handle customer interactions, especially in challenging situations.
✨Dress the Part
Even though you're applying for a hands-on role, first impressions count! Dress smartly and professionally for the interview. It shows respect for the opportunity and reflects the company's values of professionalism and quality service.