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- Tasks: Repair and maintain agricultural machinery while delivering top-notch customer service.
- Company: Join a family-run business with over 100 years of experience in the industry.
- Benefits: Competitive salary, company van, mobile phone, and generous annual leave.
- Why this job: Be part of a knowledgeable team and make a real impact in agriculture.
- Qualifications: Experience in agricultural machinery repair and strong diagnostic skills required.
- Other info: Enjoy a supportive work environment with opportunities for professional growth.
The predicted salary is between 30000 - 42000 £ per year.
We have an exciting opportunity for an experienced Agricultural Service Technician to join our established team at our Sutterton branch in Lincolnshire.
About us:
Ernest Doe & Sons is a long-established, family-run business with over 100 years of experience supplying agricultural, construction, and groundcare machinery across East Anglia, the South East and East Midlands. With a proud heritage dating back to 1898, we have built a strong reputation for providing quality products, expert advice, and exceptional customer service. Our philosophy is simple: To supply the best products and then to support them with the service facilities and expertise to keep them running perfectly.
Agricultural Service Technician:
This role is ideal for someone with strong mechanical knowledge of agricultural machinery who enjoys problem solving, working both independently and as part of a team, and delivering excellent service to customers. You will benefit from direct manufacturer support and training, alongside the opportunity to work with a knowledgeable and experienced team.
As an Agricultural Service Technician, you will be responsible for the repair, servicing, and maintenance of Agricultural machinery supplied by our sales department. Your responsibilities will include:
- Diagnosing faults and carrying out repairs on agricultural machinery
- Servicing and maintaining equipment to a high professional standard
- Diagnosing hydraulic and electrical faults using the latest diagnostic software
- Completing warranty, chargeable, and internal repair work accurately
- Working safely with heavy machinery and using specialist tools where required
- Ensuring excellent customer service during on-site or customer-facing work
- Working independently or alongside other technicians to deliver efficient repairs
Essential Skills & Experience:
- Proven experience within the Agricultural or Specialist Vegetable machinery industry
- Ability to repair and maintain Agricultural or Specialist Vegetable equipment
- Strong diagnostic skills, particularly with hydraulic and electrical systems
- Experience using diagnostic software and modern repair tools
- Ability to work independently and use your own initiative
- Self-motivated with a proactive approach to problem solving
- Physically fit and comfortable working with heavy machinery
- Smart and professional appearance
- Excellent customer service skills in a customer-facing role
- Full clean driving licence
Additional Information:
- Start Date: Immediate
- Location: Sutterton, Boston, Lincolnshire, PE20 2E
- Hours: 39 per week - 8am to 5pm, Monday to Thursday, 8am to 4pm Friday (1-hr unpaid lunch) Overtime paid at time and a half on completion of 39hrs.
- Contract: Permanent, full-time, hourly paid
- Salary: £Competitive, depending on experience plus company van and company mobile phone
- Rewards: 32 days annual leave including bank holidays, Company Sick Pay Scheme, Workplace Pension, Employee Referral Bonus Scheme, Winter Flu Jab Service, Wellbeing Focus Group, Staff Discount in Country Stores and Life Assurance Cover (2 x salary)
Service Technician in Lincoln employer: Ernest Doe & Sons Ltd
Contact Detail:
Ernest Doe & Sons Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Technician in Lincoln
✨Tip Number 1
Get to know the company! Research Ernest Doe & Sons and understand their values and services. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the company culture and even refer you internally, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for hands-on assessments! As a Service Technician, you might be tested on your mechanical skills. Brush up on your diagnostic techniques and be ready to showcase your problem-solving abilities with real machinery.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining the team at Ernest Doe & Sons.
We think you need these skills to ace Service Technician in Lincoln
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your mechanical knowledge and experience with agricultural machinery in your application. We want to see how your skills match up with what we’re looking for!
Be Specific About Your Experience: When detailing your past roles, focus on specific tasks you’ve handled, especially those related to diagnosing faults and using diagnostic software. This helps us understand your hands-on experience better.
Keep It Professional Yet Personal: While we love a professional tone, don’t be afraid to let your personality shine through. Share why you’re passionate about working with agricultural machinery and providing excellent customer service.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Ernest Doe & Sons Ltd
✨Know Your Machinery
Make sure you brush up on your knowledge of agricultural machinery before the interview. Familiarise yourself with the latest models and common issues they face. This will show that you're not just experienced but also genuinely interested in the field.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've diagnosed and repaired faults in machinery. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your strong diagnostic skills and proactive approach.
✨Emphasise Customer Service
Since this role involves customer-facing work, be ready to talk about your experience in delivering excellent service. Share stories that highlight your ability to communicate effectively with customers and how you’ve gone the extra mile to ensure their satisfaction.
✨Dress the Part
Even though the job involves working with heavy machinery, make sure you present yourself smartly for the interview. A professional appearance can make a great first impression and shows that you take the opportunity seriously.