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- Tasks: Assist in the smooth operation of goods inwards and support retail sales in the showroom.
- Company: Join a dynamic team at our Dartford branch, focused on customer service and teamwork.
- Benefits: Enjoy 32 days annual leave, competitive salary, and employee discounts.
- Why this job: Be part of a friendly environment where your contributions make a real difference.
- Qualifications: Strong communication skills and a team player attitude are essential.
- Other info: Immediate start available with excellent career growth opportunities.
The predicted salary is between 24000 - 36000 £ per year.
We are recruiting for a Goods Inwards & Parts Person to assist the Parts department at our Dartford branch, based in Kent.
Role Purpose
Reporting to the Parts & Retail Manager, you will be responsible for the smooth day-to-day operation of the goods inward area and all parts and showroom-related deliveries. Alongside this, you will support retail sales within the showroom, including Parts, Hardware, Clothing, and Groundcare Machinery. You’ll play a key role in delivering excellent customer service, responding to customer enquiries about our products and services both face-to-face and over the telephone.
Essential Skills & Experience
- Knowledge of, or an interest in, general machinery (beneficial but not essential)
- Comfortable working in a busy environment and able to cope under pressure
- Strong communication skills – face-to-face, telephone, email, and written
- Previous retail or showroom experience (desirable)
- General computer skills, including email and internet use
- Ability to support internal workshop technicians with parts identification
- Good numeracy and literacy skills
- Smart and presentable appearance
- High level of attention to detail, particularly when handling cash, cheque, and card payments
- A team player who can also work confidently on their own
- Full UK driving licence
- Good general level of health and fitness
Key Responsibilities
- Goods receiving and distribution of orders
- Transfer of stock into stores and showroom
- Unpacking branch bins and processing supplier deliveries
- Loading and unloading of internal delivery lorries
- Managing customer delivery and collection shelving
- Stock checking as required
- Managing and maintaining showroom stock levels
- Providing efficient, friendly, and professional customer service at all times
Additional Information:
Location: Dartford, Kent DA4 9HQ
Start Date: Immediate, but subject to candidate notice period
Hours: 39 hours per week – 8am to 5pm Monday to Thursday, 8am to 4pm Friday (1-hour unpaid lunch) Saturdays as per rota. Overtime paid at time and a half on completion of 39 hours Monday to Friday.
Contract: Permanent, Full time, Hourly Paid
Salary: £Competitive, depending on experience
Benefits: 32 days annual leave including bank holidays, Company Sick Pay Scheme, Workplace Pension, Employee Referral Bonus Scheme, Winter Flu Jab, Wellbeing Focus Group, Staff Discount in Country Stores and Life Assurance Cover (2 x salary)
Parts Sales Specialist in Kent employer: Ernest Doe & Sons Ltd
Contact Detail:
Ernest Doe & Sons Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Sales Specialist in Kent
✨Tip Number 1
Get to know the company! Research their products and services, especially in parts and machinery. This will help you stand out during interviews and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your communication skills. Since you'll be dealing with customers face-to-face and over the phone, role-play common scenarios with a friend. This will boost your confidence and help you respond effectively to enquiries.
✨Tip Number 3
Show off your teamwork skills! Be ready to share examples of how you've worked well in a team before. Highlighting your ability to collaborate will make you a more attractive candidate for the Parts Sales Specialist role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join our team at the Dartford branch.
We think you need these skills to ace Parts Sales Specialist in Kent
Some tips for your application 🫡
Show Your Passion for Parts: When you're writing your application, let us know why you're excited about the Parts Sales Specialist role. Share any relevant experience or interest in machinery, even if it's just a hobby. We love seeing genuine enthusiasm!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this position. Highlight your communication skills and any retail experience you have. We want to see how you can contribute to our team at the Dartford branch!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Ernest Doe & Sons Ltd
✨Know Your Products
Familiarise yourself with the types of parts and machinery the company deals with. Even if you don't have extensive knowledge, showing a genuine interest in their products can impress the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you handled enquiries and resolved issues, as this role heavily relies on strong communication skills.
✨Demonstrate Team Spirit
Be ready to discuss how you work well in a team and also independently. Share instances where you collaborated with others or took initiative on your own, as both are crucial for this position.
✨Dress the Part
Since a smart and presentable appearance is mentioned in the job description, make sure to dress appropriately for the interview. This shows respect for the company and the role you're applying for.
