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- Tasks: Install and service robotic lawnmowers while learning cutting-edge technology.
- Company: Join a family-run business with over 100 years of experience in machinery.
- Benefits: Enjoy competitive pay, 32 days off, and great employee perks.
- Other info: Dynamic role with opportunities for training and career growth.
- Why this job: Kickstart your technical career in a supportive and innovative environment.
- Qualifications: Interest in machinery and a willingness to learn are essential.
The predicted salary is between 25000 - 30000 £ per year.
Ernest Doe & Sons is a long-established, family-run business with over 100 years of experience supplying agricultural, construction, and groundcare machinery across East Anglia, the South East and East Midlands. With a proud heritage dating back to 1898, we have built a strong reputation for providing quality products, expert advice, and exceptional customer service. Our philosophy is simple: To supply the best products and then to support them with the service facilities and expertise to keep them running perfectly.
We are looking to expand our team and are looking for an Automower Technician (or Trainee) to join the existing team at our Esher branch, based in Surrey.
Role Purpose:
Reporting to the Service Manager, you will be responsible for assisting with the installation of Automowers, along with the servicing, fault diagnosis and repair of robotic lawnmowers (Automowers) and associated equipment. You will be required to have good computer skills due to the new technologies incorporated in these products along with general mechanical skills. This role is designed for someone looking to develop a long-term technical career.
Key Responsibilities:
- Assist with the installation of Automowers, boundary wires and guide wires at customer sites
- Learn to commission machines, including software setup and testing
- Ensure installations meet manufacturer and company standards
- Carry out routine servicing and seasonal maintenance under supervision
- Assist with diagnosing faults including electrical, mechanical and software-related issues
- Replace parts and complete repairs accurately and efficiently
- Provide a professional and friendly service to customers on-site
- Explain basic operation and maintenance of Automowers to customers
- Support aftersales queries and minor troubleshooting
- Maintain a clean, organised and safe workshop environment
- Accurately complete job cards, service reports and warranty documentation
- Follow health & safety guidelines at all times
- Mix of workshop-based and on-site work
- Outdoor work in varying weather conditions
- Attend internal and manufacturer-led training courses
- Develop technical knowledge of Automower products and accessories
Skills & Attributes:
- Essential
- Interest in machinery, electronics or engineering
- Willingness to learn and develop technical skills
- Good problem-solving ability
- Strong attention to detail
- Polite, professional manner with customers
- Full UK driving licence
- Desirable
- Previous experience in groundcare, machinery, electrics or mechanical repair
- Basic IT or software familiarity
Additional Information
- Start Date: Immediate but subject to successful candidates notice period
- Location: Esher, Surrey, KT10 9AD
- Hours: 40 hours per week – 8am to 5pm Monday to Friday (1 hour unpaid lunch). Additional hours as required which may include weekends as per rota especially during peak periods.
- Salary: £Competitive, depending upon experience
- Contract: Permanent, Full time, Hourly Paid
- Benefits: 32 days annual leave including bank holidays, workplace pension, life assurance (2 x salary), country store staff discount, company sick pay scheme, employee referral scheme, benefit hub app, health assured app and flu jab cover.
Automower Technician in Guildford employer: Ernest Doe & Sons Ltd
Contact Detail:
Ernest Doe & Sons Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automower Technician in Guildford
✨Tip Number 1
Get to know the company! Research Ernest Doe & Sons and their Automower products. Understanding their values and what they stand for will help you connect during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role as an Automower Technician. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for hands-on assessments! Since this role involves technical skills, be ready to demonstrate your problem-solving abilities and mechanical knowledge. Brush up on your understanding of robotic lawnmowers and be prepared to tackle some practical scenarios.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Ernest Doe & Sons. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Automower Technician in Guildford
Some tips for your application 🫡
Show Your Passion for Tech: When you're writing your application, let us know how much you love machinery and technology. Share any experiences you've had with robotics or electronics, even if they're just hobbies. We want to see that spark!
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that match the Automower Technician role. If you've worked with similar equipment or have a knack for problem-solving, shout about it! Customising your CV shows us you're serious about joining our team.
Be Professional Yet Friendly: In your cover letter, strike a balance between professionalism and friendliness. We value a polite manner, so make sure your tone reflects that. Remember, we’re looking for someone who can connect with customers as well as handle technical tasks.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts!
How to prepare for a job interview at Ernest Doe & Sons Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of Automowers and robotic lawnmowers. Familiarise yourself with their installation processes, common issues, and maintenance requirements. This will show the interviewers that you're genuinely interested in the role and ready to dive into the technical aspects.
✨Show Off Your Problem-Solving Skills
Prepare to discuss specific examples where you've tackled mechanical or electrical problems in the past. Whether it's a project from school or a hobby, demonstrating your problem-solving ability will highlight your suitability for the technician role.
✨Be Ready to Learn
Since this position is about developing your technical skills, express your eagerness to learn. Mention any relevant courses or training you've undertaken, and be open about your willingness to attend internal and manufacturer-led training sessions.
✨Customer Service Counts
As you'll be interacting with customers, practice how you would explain basic operations and maintenance of Automowers. A polite and professional manner is key, so think about how you can convey technical information clearly and effectively to customers.