At a Glance
- Tasks: Repair and maintain machinery while delivering top-notch customer service.
- Company: Join a well-established company with multiple locations and award-winning service.
- Benefits: Enjoy competitive pay, 32 days holiday, and a company van.
- Other info: Immediate start available with great career growth opportunities.
- Why this job: Be part of a friendly team making a real difference in the agricultural industry.
- Qualifications: Experience in the agricultural sector and strong technical skills are a plus.
The predicted salary is between 30000 - 40000 £ per year.
Do you have a knack for fixing machinery and a passion for delivering exceptional customer service? We’re looking for an experienced Service Technician to join our friendly, professional team at our Fyfield branch in Essex. This is a fantastic opportunity to work with a well-established company trading and operating from 20 locations, covering Essex, Herts, Suffolk, Norfolk, Cambridge, Lincolnshire, Kent, Surrey and Sussex.
Over the last 18 months, we have won several awards including the New Holland Service Excellence (Net Promoter Score) Award (Agriculture), New Holland Telehandler Dealer of the Year (Agriculture), Dalbo European Dealer of the Year (Agriculture) and Hyundai Dealer of the Year (Construction).
What You’ll Do
- Repairing and maintaining machinery sold through our sales departments within your designated area
- Diagnosing faults using the latest software and carrying out warranty, chargeable, or internal repairs
- Providing first-class service to customers who depend on agricultural or horticultural machinery
- Safely handling heavy machinery, using appropriate lifting tools when required
- Communicating effectively with customers and suppliers to ensure smooth service delivery
What We’re Looking For
- Proven experience in the agricultural industry (advantageous)
- Strong technical and diagnostic skills
- The ability to work independently and as part of a team
- A practical, problem-solving approach to work
- Good general fitness and a professional appearance
- A strong commitment to health & safety procedures
- Excellent customer service and communication skills
- A full, clean UK driving licence
Additional Information
- Start Date: Immediate, but subject to candidate notice period.
- Hours: 39hrs per week - 8am to 5pm, Monday to Thursday, 8am to 4pm Friday (1-hr unpaid lunch)
- Overtime paid at time and a half on completion of 39 hours
- Salary: Competitive, depending on experience (hourly paid) plus company van and mobile phone
- Benefits: 32 days holiday (inc bank holidays), workplace pension, life assurance (2 x salary), country store staff discount, company sick pay scheme, flu jabs and employee referral scheme.
SERVICE TECHNICIAN in Fyfield employer: Ernest Doe & Sons Ltd
Join our award-winning team at our Fyfield branch in Essex, where we pride ourselves on a supportive work culture that values exceptional customer service and employee growth. With competitive salaries, generous benefits including 32 days of holiday, and opportunities for professional development, we are committed to fostering a rewarding environment for our Service Technicians. Experience the satisfaction of working with top-tier machinery while being part of a company recognised for excellence in the agricultural and construction sectors.
StudySmarter Expert Advice🤫
We think this is how you could land SERVICE TECHNICIAN in Fyfield
✨Tip Number 1
Get to know the company! Research their values, recent achievements, and what makes them tick. This way, when you chat with them, you can show off your knowledge and enthusiasm for joining their team.
✨Tip Number 2
Practice your technical skills! Brush up on your machinery knowledge and diagnostic techniques. Being able to discuss specific examples of your past work will really impress them during interviews.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the company culture and what it’s really like to work there.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to landing that Service Technician role!
We think you need these skills to ace SERVICE TECHNICIAN in Fyfield
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your technical and diagnostic skills in your application. We want to see how your experience aligns with the role of Service Technician, so don’t hold back on showcasing your knack for fixing machinery!
Tailor Your Application:Take a moment to tailor your application to our job description. Mention your experience in the agricultural industry and any relevant customer service roles. This helps us see why you’d be a great fit for our friendly team.
Be Professional:Keep your application professional but let your personality shine through! We’re looking for someone who can communicate effectively with customers, so a friendly tone can go a long way in your written application.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at our Fyfield branch.
How to prepare for a job interview at Ernest Doe & Sons Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to agricultural machinery. Familiarise yourself with common faults and repairs, as well as the latest diagnostic software. This will not only help you answer questions confidently but also show your passion for the role.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to discuss your previous experiences in delivering exceptional service. Think of specific examples where you went above and beyond for a customer, as this will highlight your commitment to providing first-class service.
✨Demonstrate Team Spirit
Even though the job requires independent work, being a team player is crucial. Be ready to share instances where you collaborated with colleagues or supported them in challenging situations. This will show that you can work well within a team while still being self-sufficient.
✨Safety First!
Health and safety are paramount in this role, so be prepared to discuss your understanding of safety procedures when handling heavy machinery. Mention any relevant training or certifications you have, as this will reassure the interviewers that you take safety seriously.
