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- Tasks: Provide top-notch admin support and assist the team at our Framlingham branch.
- Company: Join Ernest Doe & Sons Ltd, a leader in machinery manufacturing.
- Benefits: Enjoy 24 days annual leave, competitive salary, and staff discounts.
- Why this job: Gain valuable experience in a dynamic environment while supporting a great team.
- Qualifications: Strong communication skills and proficiency in Microsoft Office required.
- Other info: Entry-level position with a chance to grow and learn in a supportive setting.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a temporary replacement as a Branch Administrator to assist the team and provide an efficient service at our Framlingham branch, based in Suffolk. This position will start from March 2026 for a period of 12 months.
Role Purpose
Reporting directly to the Branch & Sales Manager, you will be responsible for providing a first class administrative service within the branch in addition to maintaining effective and accurate communications between customers and members of staff. You will be working as a Personal Assistant to the Branch Manager but you must be prepared to assist other departments in the branch as required.
Key Responsibilities
- Act as Personal Assistant to the Branch and Sales Manager
- Manage incoming calls and maintain the branch switchboard
- Serve as a first point of contact for customer enquiries
- Provide administrative support across departments as needed
- Prepare sales quotations and issue invoices and delivery tickets
- Carry out daily cashiering duties and liaise with Head Office
- Maintain accurate records and ensure data is kept up to date
- Update the sales database regularly
- Support the sales team during events and trade shows
- Conduct monthly stock checks on domestic items
- Ensure timely and clear communication across the team
- Consistently deliver professional and customer‑focused service
What We’re Looking For
- Strong communication skills and a professional telephone manner
- Confidence in dealing with people at all levels
- Discretion and trustworthiness when handling confidential information
- Excellent organisational skills with the ability to multitask
- High level of accuracy with both written communication and numerical data
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
- Self‑motivated, approachable, and a team player
- Ability to use initiative and adapt in a fast‑paced environment
- Well‑presented and detail‑oriented
Additional Information
- Start Date: March 2026, subject to successful replacement of existing role
- Hours: 35 hrs per week – 8am to 4pm Monday to Friday (1 hour unpaid lunch)
- Salary: Competitive, depending on experience
- Benefits: 24 Days Annual Leave (plus bank holiday), Company Sick Pay Scheme, Workplace pension, Staff Discount in Country Stores and Death in Service Cover (2x salary)
Seniority Level: Entry level
Employment Type: Temporary
Job Function: Information Technology
Industries: Machinery Manufacturing
BRANCH ADMINISTRATOR (MATERNITY COVER) in Framlingham employer: Ernest Doe & Sons Ltd
Contact Detail:
Ernest Doe & Sons Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land BRANCH ADMINISTRATOR (MATERNITY COVER) in Framlingham
✨Tip Number 1
Get to know the company! Research Ernest Doe & Sons Ltd and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. A friendly chat can give you insider info about the role and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 3
Prepare for the interview by practising common questions related to administrative roles. Think about how your skills match the key responsibilities listed in the job description, and be ready to share examples from your past experiences.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace BRANCH ADMINISTRATOR (MATERNITY COVER) in Framlingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Branch Administrator role. Highlight your relevant experience and skills that match the job description, like your communication skills and organisational abilities.
Showcase Your Skills: Don’t forget to mention your proficiency in Microsoft Office and any experience you have with administrative tasks. We want to see how you can bring value to our team at the Framlingham branch!
Be Professional: Since this role involves a lot of customer interaction, it’s important to convey a professional tone in your written application. Use clear language and check for any spelling or grammatical errors before hitting send.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role as soon as possible!
How to prepare for a job interview at Ernest Doe & Sons Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Branch Administrator role. Familiarise yourself with the key responsibilities and think about how your skills align with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Practice Your Communication Skills
Since strong communication is crucial for this role, practice articulating your thoughts clearly. You might want to rehearse common interview questions with a friend or in front of a mirror. Focus on maintaining a professional tone, especially when discussing your experience with customer service and administrative tasks.
✨Showcase Your Organisational Skills
Be prepared to discuss specific examples of how you've managed multiple tasks or projects in the past. Think of situations where you had to prioritise effectively or maintain accurate records. This will demonstrate your organisational abilities, which are essential for the Branch Administrator position.
✨Dress the Part
First impressions matter! Make sure you dress professionally for your interview. A well-presented appearance shows that you take the opportunity seriously and respect the company’s culture. Aim for smart-casual attire that reflects the professionalism expected in the role.
