At a Glance
- Tasks: Deliver and assemble machinery while providing top-notch customer service.
- Company: Join a dynamic team at a leading machinery company in Fakenham.
- Benefits: Enjoy competitive pay, 32 days holiday, and great employee perks.
- Other info: Flexible part-time hours with opportunities for growth and training.
- Why this job: Get on the road, meet new people, and make a real impact.
- Qualifications: Full UK driving licence and strong customer service skills required.
The predicted salary is between 12 - 15 £ per hour.
We are looking for a reliable and customer-focused, part-time Delivery Driver to join the team at our Fakenham branch, based in Norfolk. This is an exciting opportunity for someone who enjoys working with machinery, interacting with customers, and being out on the road.
Role Purpose
As a delivery driver, you will play a key role in ensuring our professional, domestic and hire customers receive their machinery safely, efficiently, and with excellent service. You will be responsible for the collection and delivery of machinery sold by the company. You may also be required to install and assemble certain equipment, ensuring it meets manufacturer guidelines and customer expectations. Your role will also include helping our busy parts department with their Parts and Gas deliveries.
Duties & Responsibilities
- Collect and deliver professional, domestic, and hire groundcare machinery
- Assemble machinery as required in line with manufacturer guidelines
- Promote the safe use of machinery and implements to end users
- Collect and deliver Calor Gas as required to a range of customers
- Maintain a clean, tidy, and safe vehicle
- Provide excellent customer service both face‑to‑face and over the phone
- Build positive relationships with customers and identify new opportunities
- Represent and promote the company and its products in a professional manner
- Liaise with customers and suppliers as required
- Attend training courses to maintain compliance and product knowledge
Essential Skills/Experience
- Full UK driving licence (essential)
- ADR licence is desirable
- Strong customer service skills and a professional manner
- Self‑motivated with the ability to work on your own initiative
- A team player with a smart and tidy appearance
- Good knowledge of groundcare machinery (advantageous)
- Mechanical background (advantageous)
Additional Information
- Start Date: Immediate, but subject to candidates notice period.
- Hours: 24 hours per week – set days and hours to be confirmed
- Salary: Competitive
- Benefits: We are offering a competitive salary, as well as 32 days holiday (inc bank holidays), workplace pension, life assurance (2 x salary), country store staff discount, company sick pay scheme, flu jabs and employee referral scheme
DELIVERY DRIVER in Fakenham employer: Ernest Doe & Sons Ltd
Ernest Doe & Sons Ltd. is an exceptional employer that values its employees by fostering a supportive work culture and providing ample opportunities for professional growth within the agricultural sector. Located in the picturesque Suffolk area, the company offers competitive commission structures, a company car, and a collaborative environment where your contributions directly impact customer satisfaction and business success.
StudySmarter Expert Advice🤫
We think this is how you could land DELIVERY DRIVER in Fakenham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and services. This will help you connect with the team and show that you're genuinely interested in being part of their delivery driver crew.
✨Tip Number 2
Practice your customer service skills! As a delivery driver, you'll be interacting with customers regularly. Think about how you can make their experience better and be ready to share examples of how you've done this in the past.
✨Tip Number 3
Be prepared for practical assessments! Since you'll be working with machinery, they might want to see how you handle it. Brush up on your mechanical knowledge and be ready to demonstrate your skills during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly. Don’t miss out on this opportunity!
We think you need these skills to ace DELIVERY DRIVER in Fakenham
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you’ve gone above and beyond for customers in the past, as this role is all about building positive relationships.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention your relevant skills and experiences that align with what we’re looking for in a Delivery Driver.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to provide all the necessary information we need to consider your application.
How to prepare for a job interview at Ernest Doe & Sons Ltd
✨Know Your Machinery
Familiarise yourself with the types of machinery you'll be delivering. Brush up on their features and benefits, as well as any safety protocols. This will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Customer Service is Key
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond for a customer. This role is all about building relationships, so showcasing your people skills will definitely work in your favour.
✨Be Ready to Talk Logistics
Understand the basics of delivery logistics. Be prepared to discuss how you would manage your time effectively while ensuring timely deliveries. Mention any experience you have with route planning or handling unexpected challenges on the road.
✨Dress the Part
Even though this is a driving role, first impressions matter! Dress smartly and maintain a tidy appearance. It reflects your professionalism and shows that you take the opportunity seriously, which can set you apart from other candidates.
