At a Glance
- Tasks: Repair and maintain agricultural machinery while providing excellent customer service.
- Company: Join a leading agricultural service provider with a supportive team culture.
- Benefits: Competitive salary, company vehicle, 32 days leave, and wellness initiatives.
- Other info: Immediate start with opportunities for overtime and career growth.
- Why this job: Make a difference in agriculture while developing your skills in a hands-on role.
- Qualifications: Experience in agricultural machinery repair and strong customer service skills.
The predicted salary is between 25000 - 35000 £ per year.
We have an exciting opportunity for an experienced Agricultural Service Technician to join the existing team at our Fakenham branch, based in Norfolk. Reporting directly to the Service Manager, you will be primarily responsible for the repair and maintenance of all equipment associated with Agricultural machinery that is sold by the company’s sales department. Working with Ernest Doe will give you direct access to the manufacturers for support and training, as well as the benefit of working with our own experienced team members.
Essential Skills/Experience
- Ability to repair and maintain equipment for customers associated with Agricultural and equipment
- Ability to diagnose hydraulic and electrical faults using the latest software and successfully carry out repairs which may be chargeable, warrantable or internal type jobs.
- Lifting heavy machinery, applying common sense to items that require the assistance of special tools
- Proven experience within the Agricultural industry
- Able to work alone and on your own initiative
- Self‑motivated
- Maintain a good general level of health and fitness
- Good general appearance
- Excellent customer service skills as this is a customer‑facing role
- Full clean driver’s licence
Additional Information
- Start Date: Immediate, but subject to replacement of existing role if successful
- Hours: 39 hours per week - 8am to 5pm, Monday to Thursday and 8am to 4pm Friday (1‑hour unpaid lunch)
- Overtime paid at time and a half on completion of 39 hours Monday to Friday. Sundays or Bank Holidays will be paid at double time
- Salary: Competitive, dependent on experience plus company vehicle and mobile phone
- Benefits: 32 days annual leave including bank holidays, Company Vehicle, Company Sick Pay Scheme, Workplace Pension, Employee Referral Bonus Scheme, Winter Flu Jab Service, Wellbeing Focus Group, Staff Discount in Country Stores and Life Assurance Cover (2 x salary)
AGRICULTURE SERVICE TECHNICIAN in Fakenham employer: Ernest Doe & Sons Ltd
Joining Ernest Doe as an Agricultural Service Technician in Fakenham offers a unique opportunity to be part of a supportive and experienced team dedicated to excellence in agricultural machinery maintenance. With access to manufacturer training, competitive salary, generous benefits including 32 days annual leave, and a strong focus on employee wellbeing, you will thrive in a culture that values growth and customer service. This role not only allows for personal development but also provides the chance to make a meaningful impact in the agricultural sector.
StudySmarter Expert Advice🤫
We think this is how you could land AGRICULTURE SERVICE TECHNICIAN in Fakenham
✨Tip Number 1
Network like a pro! Reach out to folks in the agricultural industry, attend local events, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got experience with hydraulic and electrical systems, make sure to highlight that in conversations. Bring up specific examples of repairs you've done, as this will help you stand out during interviews.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. We recommend checking out our website for opportunities at Ernest Doe, where you can find roles that match your expertise in agricultural machinery.
✨Tip Number 4
Prepare for the interview by brushing up on common questions related to agricultural service. Practice explaining how you diagnose faults and carry out repairs, as well as your approach to customer service. Confidence is key!
We think you need these skills to ace AGRICULTURE SERVICE TECHNICIAN in Fakenham
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your experience with agricultural machinery in your application. We want to see how you've tackled repairs and maintenance in the past, so don’t hold back on those details!
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your qualifications and why you’re a great fit for the role.
Tailor Your Application:Take a moment to customise your application for this specific role. Mention how your skills align with the responsibilities listed in the job description, especially around diagnosing faults and customer service.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at our Fakenham branch!
How to prepare for a job interview at Ernest Doe & Sons Ltd
✨Know Your Equipment
Make sure you brush up on the specific agricultural machinery and equipment that the company deals with. Familiarise yourself with common issues and repairs, as well as any recent advancements in technology. This will show your passion for the role and your readiness to tackle the challenges ahead.
✨Demonstrate Problem-Solving Skills
Be prepared to discuss past experiences where you've diagnosed and repaired hydraulic or electrical faults. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your ability to think critically and work independently.
✨Show Off Your Customer Service Skills
Since this is a customer-facing role, highlight your experience in providing excellent customer service. Share examples of how you've effectively communicated with clients, resolved their issues, and ensured their satisfaction. This will demonstrate that you can represent the company well.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or the types of projects you might be working on. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
