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- Tasks: Lead a dynamic team in overseeing agricultural machinery repairs and servicing.
- Company: Join a thriving service department in Colchester, Essex.
- Benefits: Enjoy competitive salary, 32 days leave, and a company vehicle.
- Why this job: Make a real impact while developing your leadership skills in a fast-paced environment.
- Qualifications: Experience in management and knowledge of agricultural machinery preferred.
- Other info: Immediate start with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an experienced and motivated Agricultural Service Manager to lead our busy Service Department at our Colchester Branch in Essex. This is a pivotal leadership role responsible for overseeing agricultural machinery repairs alongside professional and domestic horticultural equipment servicing. If you thrive in a fast-paced environment, enjoy leading teams, and are commercially aware, this could be the ideal next step in your career.
As Agricultural Service Manager, you will take full responsibility for the efficient day-to-day running of the Service Department, ensuring high-quality workmanship, excellent customer service, and strong financial performance. You will act as the key link between senior management, customers, and technicians—ensuring communication is clear, accurate, and timely at all times.
Key Responsibilities- Oversee daily workshop operations to ensure efficient workflow and service delivery
- Lead, organise, mentor, and supervise service technicians
- Plan and allocate workloads to maximise productivity and efficiency
- Build and maintain strong customer relationships, handling enquiries and complaints professionally
- Manage departmental performance, including profit and loss reporting
- Ensure all work meets company procedures and manufacturer standards
- Confidently manage staff matters in line with company policies
- Maintain accurate service records, reports, and administrative processes
- Strong knowledge of agricultural and/or horticultural machinery (advantageous)
- Previous management or supervisory experience, ideally within a busy service environment
- Commercially aware, with an understanding of P&L management
- Excellent communication skills, both verbal and written
- Calm, diplomatic, and solutions-focused under pressure
- Highly organised, with the ability to prioritise and multitask effectively
- Confident managing people and handling confidential matters
- Able to balance customer expectations without overcommitting
- Proactive, structured, and capable of working on your own initiative
- Professional in appearance with a good level of general fitness
- Location: Colchester, Essex CO2 8HT
- Start Date: Immediate, but subject to candidate notice period
- Hours: 42.5 hours per week – 8am to 5:30pm Monday to Friday (1-hour unpaid lunch). Additional hours may be required to include alternate Saturdays and peak times e.g. harvest
- Contract: Permanent, Full time, Salaried
- Salary: Competitive (dependent on experience) plus company vehicle and profit-related bonus
- Benefits: 32 days annual leave including bank holidays, Company Sick Pay Scheme, Workplace Pension, Employee Referral Bonus Scheme, Winter Flu Jab, Wellbeing Focus Group, Staff Discount in Country Stores and Life Assurance Cover (2 x salary)
Service Manager in Essex employer: Ernest Doe & Sons Ltd
Contact Detail:
Ernest Doe & Sons Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager in Essex
✨Tip Number 1
Network like a pro! Reach out to your connections in the agricultural sector and let them know you're on the hunt for a Service Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their service department's operations and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they're all about.
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to share examples of how you've successfully managed teams and improved service delivery in previous roles. This is your chance to shine and demonstrate that you're the right fit for leading their busy Service Department.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace Service Manager in Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Agricultural Service Manager role. Highlight your management experience and any relevant knowledge of agricultural or horticultural machinery. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team in Colchester. Share specific examples of your leadership style and how you've successfully managed service departments in the past.
Show Off Your Communication Skills: Since communication is key in this role, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional. We love a well-structured application that’s easy to read!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Ernest Doe & Sons Ltd
✨Know Your Machinery
Brush up on your knowledge of agricultural and horticultural machinery. Be ready to discuss specific types of equipment and their maintenance. This shows you’re not just a manager but someone who understands the technical side of the job.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you’ve mentored technicians or improved workflow. Highlighting your leadership style will show that you can effectively manage the service department.
✨Showcase Your Customer Service Savvy
Be ready to talk about how you’ve built strong customer relationships in previous roles. Share specific instances where you handled complaints or enquiries professionally, demonstrating your ability to balance customer expectations with company policies.
✨Understand Financial Performance
Familiarise yourself with P&L management concepts. Be prepared to discuss how you’ve managed departmental performance in the past, including any strategies you used to improve profitability while maintaining high-quality service.