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- Tasks: Lead the Construction service department and manage a dynamic team of technicians.
- Company: Join a reputable company in the construction engineering sector with a focus on teamwork.
- Benefits: Enjoy competitive salary, 32 days holiday, company vehicle, and various perks.
- Other info: Immediate start available with excellent career growth opportunities.
- Why this job: Make a real impact by enhancing customer relations and departmental success.
- Qualifications: Experience in construction management and strong communication skills are essential.
The predicted salary is between 40000 - 50000 £ per year.
Reporting directly to the General Service Manager, you will be responsible for the efficient running of the Construction service department. You will also be responsible for the organisation and management of the existing service staff, customer relations and departmental profitability, whilst maintaining effective and accurate communication between management, customers and technicians.
Essential Skills/Experience
- Strong knowledge of the construction engineering sector; key knowledge of Merlo, Hyundai, Bomag, Thwaites or equivalent would be advantageous.
- Previous management or supervisor experience is desirable as this is a busy service department.
- Directing, mentoring and overseeing the work of the technicians at the Branch.
- Familiarity with profit/loss, KPI targets and manufacturer warranty systems is key.
- Excellent communication skills with the ability to deal diplomatically with customers during busy periods both verbally and in writing.
- Be organised and have the ability to multitask efficiently.
- Can deal with staff related matters confidently and in line with Company procedures.
- Proactive and methodical approach to problem solving.
- Ability to communicate effectively to all levels of the business.
- Act with discretion when dealing with matters of a confidential nature.
- Ability to manage customer expectations without overcommitting.
- Able to work autonomously and possess the ability to use initiative.
- Maintain a good general level of health and fitness.
- Good general appearance as customer facing role.
Additional Information
- Start Date: Immediate, but subject to candidates notice period.
- Hours: 42 hrs. per week – 8am to 5.30pm Monday to Friday (1-hour unpaid lunch). Additional hours may be required to include alternate Saturdays and peak times e.g. harvest.
- Salary: Competitive (dependent on experience) plus company vehicle and profit-related bonus.
- Benefits: 32 days holiday (inc bank holidays), company vehicle, workplace pension, life assurance (2 x salary), country store staff discount, company sick pay scheme, flu jabs and employee referral scheme.
CONSTRUCTION SERVICE MANAGER in Essex employer: Ernest Doe & Sons Ltd
Contact Detail:
Ernest Doe & Sons Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CONSTRUCTION SERVICE MANAGER in Essex
✨Tip Number 1
Network like a pro! Get out there and connect with people in the construction industry. Attend local events, join relevant online forums, and don’t be shy about reaching out to potential employers on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews! Research the company and its projects, especially if they work with Merlo or Hyundai. We recommend practising common interview questions and even role-playing with a friend. The more prepared you are, the more confident you’ll feel when it’s time to shine!
✨Tip Number 3
Show off your skills! Bring a portfolio of your past projects or achievements to the interview. We want to see how you’ve managed teams and improved profitability in previous roles. Visuals can make a big impact, so don’t hold back!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative. So, don’t wait around – get your application in and let’s get the conversation started!
We think you need these skills to ace CONSTRUCTION SERVICE MANAGER in Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Construction Service Manager role. Highlight your experience in managing teams, customer relations, and any relevant technical knowledge you have. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific experiences that relate to the job description, especially your management style and problem-solving skills. We love a good story!
Show Off Your Communication Skills: Since this role involves a lot of communication, make sure your application reflects your ability to communicate clearly and effectively. Whether it's in your CV or cover letter, we want to see how you can convey information, especially under pressure.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the latest updates. Plus, it shows you're keen on joining our team at StudySmarter!
How to prepare for a job interview at Ernest Doe & Sons Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of the construction engineering sector, especially brands like Merlo and Hyundai. Being able to discuss specific equipment and their functionalities will show that you're not just familiar with the industry but also passionate about it.
✨Showcase Your Management Skills
Prepare examples from your previous management or supervisory roles where you directed and mentored staff. Highlight how you handled busy periods and maintained team morale, as this is crucial for a role that involves overseeing technicians.
✨Communicate Like a Pro
Practice your communication skills, both verbal and written. You’ll need to demonstrate your ability to handle customer relations diplomatically, especially during peak times. Think of scenarios where you successfully managed customer expectations without overcommitting.
✨Be Organised and Proactive
Come prepared with a plan on how you would manage multiple tasks efficiently. Discuss your approach to problem-solving and how you prioritise tasks, as this will reflect your ability to work autonomously and use your initiative in a busy service department.