Branch Administrator: Customer Care & Operations Support in Dartford
Branch Administrator: Customer Care & Operations Support

Branch Administrator: Customer Care & Operations Support in Dartford

Dartford Full-Time 30000 - 42000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Support daily operations and provide top-notch administrative assistance.
  • Company: Family-run construction supply company with a friendly atmosphere.
  • Benefits: 32 days holiday, pension, life assurance, and employee discounts.
  • Why this job: Join a supportive team and make a difference in customer care.
  • Qualifications: Strong communication, organisation, and multitasking skills required.
  • Other info: Full-time role with immediate start and great career potential.

The predicted salary is between 30000 - 42000 Β£ per year.

A family-run construction supply company in Dartford seeks a Branch Administrator to support the Branch Manager in daily operations. The ideal candidate excels in communication, organization, and multitasking while providing top-tier administrative support.

Responsibilities include:

  • Managing calls
  • Assisting with customer inquiries
  • Maintaining accurate records

Additional benefits include 32 days of holiday, workplace pension, life assurance, and employee discounts. This is a full-time role with immediate start subject to replacement.

Branch Administrator: Customer Care & Operations Support in Dartford employer: Ernest Doe & Sons Ltd

Join a family-run construction supply company in Dartford, where we prioritise a supportive work culture and employee well-being. With generous benefits such as 32 days of holiday, a workplace pension, and life assurance, we are committed to fostering growth and development for our team members. Experience a rewarding career in a collaborative environment that values your contributions and encourages professional advancement.
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Contact Detail:

Ernest Doe & Sons Ltd Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Branch Administrator: Customer Care & Operations Support in Dartford

✨Tip Number 1

Make sure to research the company before your interview. Knowing their values and recent projects can help you connect with the Branch Manager and show that you're genuinely interested in the role.

✨Tip Number 2

Practice your communication skills! Since this role involves managing calls and assisting with customer inquiries, being able to articulate your thoughts clearly will set you apart from other candidates.

✨Tip Number 3

Show off your organisational skills during the interview. Bring examples of how you've successfully managed multiple tasks in the past, as this will demonstrate your ability to handle the demands of the job.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you're keen on joining our family-run team.

We think you need these skills to ace Branch Administrator: Customer Care & Operations Support in Dartford

Communication Skills
Organisational Skills
Multitasking
Customer Service
Administrative Support
Record Keeping
Time Management
Problem-Solving Skills

Some tips for your application 🫑

Show Off Your Communication Skills: Since the role involves managing calls and assisting with customer inquiries, make sure your application highlights your communication prowess. Use clear and concise language to demonstrate how you can effectively convey information.

Get Organised: As a Branch Administrator, organisation is key! In your application, mention any tools or methods you use to stay organised. This could be anything from digital calendars to task management appsβ€”show us how you keep everything in check!

Multitasking is Your Superpower: We know that juggling multiple tasks is part of the job. Share examples in your application where you've successfully managed several responsibilities at once. This will show us you're ready for the fast-paced environment of our branch.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!

How to prepare for a job interview at Ernest Doe & Sons Ltd

✨Know the Company Inside Out

Before your interview, take some time to research the family-run construction supply company. Understand their values, products, and what sets them apart in Dartford. This will not only show your genuine interest but also help you tailor your answers to align with their mission.

✨Showcase Your Communication Skills

As a Branch Administrator, you'll need to excel in communication. Prepare examples of how you've effectively managed calls or resolved customer inquiries in the past. Practising clear and concise responses will demonstrate your ability to handle the role's demands.

✨Highlight Your Organisational Skills

Being organised is key for this position. Bring up specific instances where your organisational skills made a difference, whether it was managing records or juggling multiple tasks. Consider using the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Prepare Questions to Ask

Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, daily operations, or growth opportunities within the company. This shows that you're not just interested in the job, but also in how you can contribute to the team's success.

Branch Administrator: Customer Care & Operations Support in Dartford
Ernest Doe & Sons Ltd
Location: Dartford

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