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- Tasks: Manage the Construction service department and lead a team of technicians.
- Company: Join a dynamic company in the construction engineering sector.
- Benefits: Enjoy competitive salary, 32 days holiday, and a company vehicle.
- Other info: Immediate start with excellent career growth opportunities.
- Why this job: Make a real impact while developing your leadership skills in a busy environment.
- Qualifications: Experience in construction management and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
Reporting directly to the General Service Manager, you will be responsible for the efficient running of the Construction service department. You will also be responsible for the organisation and management of the existing service staff, customer relations and departmental profitability, whilst maintaining effective and accurate communication between management, customers and technicians.
Essential Skills/Experience
- Strong knowledge of the construction engineering sector; key knowledge of Merlo, Hyundai Bomag Thwaites or equivalent would be advantageous.
- Previous management or supervisor experience is desirable as this is a busy service department.
- Directing, mentoring and overseeing the work of the technicians at the Branch.
- Familiarity with profit/loss, KPI targets and manufacturer warranty systems is key.
- Excellent communication skills with the ability to deal diplomatically with customers during busy periods both verbally and in writing.
- Be organised and have the ability to multitask efficiently.
- Can deal with staff related matters confidently and in line with Company procedures.
- Proactive and methodical approach to problem solving.
- Ability to communicate effectively to all levels of the business.
- Act with discretion when dealing with matters of a confidential nature.
- Ability to manage customer expectations without overcommitting.
- Able to work autonomously and possess the ability to use initiative.
- Maintain a good general level of health and fitness.
- Good general appearance as customer facing role.
Additional Information
- Start Date: Immediate, but subject to candidates notice period.
- Hours: 42 hrs. per week – 8am to 5.30pm Monday to Friday (1-hour unpaid lunch). Additional hours may be required to include alternate Saturdays and peak times e.g. harvest.
- Salary: Competitive (dependent on experience) plus company vehicle and profit-related bonus.
- Benefits: 32 days holiday (inc bank holidays), company vehicle, workplace pension, life assurance (2 x salary), country store staff discount, company sick pay scheme, flu jabs and employee referral scheme.
CONSTRUCTION SERVICE MANAGER employer: Ernest Doe & Sons Ltd
Contact Detail:
Ernest Doe & Sons Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CONSTRUCTION SERVICE MANAGER
✨Tip Number 1
Network like a pro! Reach out to your connections in the construction sector and let them know you're on the hunt for a Construction Service Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of key machinery like Merlo and Hyundai. Be ready to discuss how your experience aligns with managing service departments and meeting KPI targets. Show them you’re not just a fit, but the perfect fit!
✨Tip Number 3
Practice your communication skills! Since this role involves dealing with customers and staff, role-play scenarios where you handle tricky situations. This will help you stay calm and collected during real-life interactions.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly shows your enthusiasm. Plus, it’s a great way to get noticed by the hiring team!
We think you need these skills to ace CONSTRUCTION SERVICE MANAGER
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Construction Service Manager role. Highlight your experience in managing service departments and any relevant knowledge of construction engineering. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your management experience and how you handle customer relations, as these are key for us.
Show Off Your Communication Skills: Since this role involves a lot of communication, make sure your application reflects your ability to communicate effectively. Whether it's through clear writing or showcasing your experience in dealing with customers, we want to see that you can handle busy periods with ease.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Ernest Doe & Sons Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of the construction engineering sector, especially regarding Merlo, Hyundai, Bomag, and Thwaites. Being able to discuss these brands confidently will show that you're serious about the role and understand the industry.
✨Showcase Your Management Skills
Prepare examples from your previous management or supervisory experience. Think about times when you directed or mentored staff effectively, as this will demonstrate your ability to lead a busy service department.
✨Communicate Like a Pro
Practice your communication skills, both verbal and written. You’ll need to handle customer relations diplomatically, so consider role-playing scenarios where you manage customer expectations or resolve conflicts.
✨Be Organised and Proactive
Think of ways to showcase your organisational skills and proactive problem-solving approach. Bring examples of how you've successfully multitasked in previous roles, as this will highlight your ability to manage a busy service department efficiently.