At a Glance
- Tasks: Fix and maintain machinery while delivering top-notch customer service.
- Company: Join a well-established company with multiple locations and award-winning service.
- Benefits: Enjoy competitive pay, 32 days holiday, and a company van.
- Other info: Immediate start available with great career growth opportunities.
- Why this job: Be part of a friendly team making a real difference in the agricultural industry.
- Qualifications: Experience in the agricultural sector and strong technical skills are a plus.
The predicted salary is between 13 - 16 £ per hour.
Do you have a knack for fixing machinery and a passion for delivering exceptional customer service? We’re looking for an experienced Service Technician to join our friendly, professional team at our Colchester branch in Essex. This is a fantastic opportunity to work with a well‑established company trading and operating from 19 locations, covering Essex, Herts, Suffolk, Norfolk, Cambridge, Lincolnshire, Kent, Surrey and Sussex.
What You’ll Do
- Repairing and maintaining machinery sold through our sales departments within your designated area
- Diagnosing faults using the latest software and carrying out warranty, chargeable, or internal repairs
- Providing first‑class service to customers who depend on agricultural or horticultural machinery
- Safely handling heavy machinery, using appropriate lifting tools when required
- Communicating effectively with customers and suppliers to ensure smooth service delivery
What We’re Looking For
- Proven experience in the agricultural industry (advantageous)
- Strong technical and diagnostic skills
- The ability to work independently and as part of a team
- A practical, problem‑solving approach to work
- Good general fitness and a professional appearance
- A strong commitment to health & safety procedures
- Excellent customer service and communication skills
- A full, clean UK driving licence
Additional Information
- Start Date: Immediate, but subject to candidate notice period
- Hours: 39hrs per week – 8am to 5pm, Monday to Thursday; 8am to 4pm Friday (1‑hr unpaid lunch). Overtime paid at time and a half on completion of 39 hours
- Salary: Competitive, depending on experience (hourly paid) plus company van and mobile phone
- Benefits: 32 days holiday (inc bank holidays), workplace pension, life assurance (2 x salary), country store staff discount, company sick pay scheme, flu jabs and employee referral scheme.
SERVICE TECHNICIAN in Colchester employer: Ernest Doe & Sons Ltd
Ernest Doe & Sons Ltd. is an exceptional employer that values its employees by fostering a supportive work culture and providing ample opportunities for professional growth within the agricultural sector. Located in the picturesque Suffolk area, the company offers competitive commission structures, a company car, and a collaborative environment where your contributions directly impact customer satisfaction and business success.
StudySmarter Expert Advice🤫
We think this is how you could land SERVICE TECHNICIAN in Colchester
✨Tip Number 1
Network like a pro! Reach out to your contacts in the agricultural industry and let them know you're on the lookout for a Service Technician role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got experience fixing machinery, consider creating a portfolio or a video showcasing your work. This can really set you apart when chatting with potential employers.
✨Tip Number 3
Prepare for the interview by brushing up on common technical questions related to machinery repair. We recommend practising your answers with a friend to build confidence and ensure you communicate your expertise effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our fantastic team at the Colchester branch.
We think you need these skills to ace SERVICE TECHNICIAN in Colchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in fixing machinery and customer service. We want to see how your skills match up with what we’re looking for, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re passionate about the role and how your background makes you a great fit for our team. Keep it friendly and professional, just like us!
Show Off Your Technical Skills:Since this is a hands-on role, make sure to mention any specific technical skills or software you’re familiar with. We love candidates who can diagnose faults and handle machinery safely, so let us know what you’ve got!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our friendly team!
How to prepare for a job interview at Ernest Doe & Sons Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to agricultural machinery. Familiarise yourself with common faults and repairs, as well as the latest diagnostic software. This will not only help you answer questions confidently but also show your passion for the role.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to discuss your previous experiences in delivering exceptional service. Think of specific examples where you went above and beyond for a customer, as this will demonstrate your commitment to providing first-class service.
✨Safety First!
Health and safety is crucial in this line of work. Be ready to talk about your understanding of safety procedures when handling heavy machinery. Mention any relevant training or certifications you have, as this will reassure them that you take safety seriously.
✨Ask Questions
Interviews are a two-way street! Prepare some thoughtful questions about the company culture, team dynamics, or specific challenges they face in the industry. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
