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For Companies At a Glance
- Tasks: Support the Branch Manager and ensure smooth daily operations in a fast-paced environment.
- Company: Join Ernest Doe & Sons Ltd, a reputable company in machinery manufacturing.
- Benefits: Enjoy 32 days holiday, competitive salary, staff discounts, and a workplace pension.
- Why this job: Be part of a dynamic team, enhance your skills, and make a real impact.
- Qualifications: Strong communication skills, proficiency in Microsoft Office, and excellent organisational abilities required.
- Other info: Immediate start available; full-time role with a supportive work culture.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the BRANCH ADMINISTRATOR role at Ernest Doe & Sons Ltd
Join our established team in Dartford, Kent as a Branch Administrator, where you’ll play a key role in supporting the Branch Manager and ensuring the smooth day-to-day running of branch operations. This is a varied and fast-paced role that involves providing top-tier administrative support and maintaining effective communication between customers and internal teams.
Key Responsibilities
- Act as Personal Assistant to the Branch and Sales Manager
- Manage incoming calls and maintain the branch switchboard
- Serve as a first point of contact for customer enquiries
- Provide administrative support across departments as needed
- Prepare sales quotations and issue invoices and delivery tickets
- Carry out daily cashiering duties and liaise with Head Office
- Maintain accurate records and ensure data is kept up to date
- Update the sales database regularly
- Support the sales team during events and trade shows
- Conduct monthly stock checks on domestic items
- Ensure timely and clear communication across the team
- Consistently deliver professional and customer-focused service
What We’re Looking For
- Strong communication skills and a professional telephone manner
- Confidence in dealing with people at all levels
- Discreet and trustworthy when handling confidential information
- Excellent organisational skills with the ability to multitask
- High level of accuracy with both written communication and numerical data
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
- Self-motivated, approachable, and a team player
- Ability to use initiative and adapt in a fast-paced environment
- Well-presented and detail-oriented
Additional Information
- Start Date: Immediate, but subject to replacement of existing role if successful
- Hours: 40 hours per week – 8am to 5pm Monday to Friday (1-hour unpaid lunch)
- Salary:
- ompetitive, dependent upon experience, plus bonus
- Benefits: 32 days holiday (inc bank holidays), workplace pension, life assurance (2 x salary), country store staff discount, company sick pay scheme, flu jabs and employee referral scheme.
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BRANCH ADMINISTRATOR employer: Ernest Doe & Sons Ltd
Contact Detail:
Ernest Doe & Sons Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land BRANCH ADMINISTRATOR
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Branch Administrator. Understanding the day-to-day tasks, such as managing calls and preparing sales quotations, will help you demonstrate your knowledge during any discussions.
✨Tip Number 2
Highlight your organisational skills and ability to multitask in conversations or interviews. Share examples from past experiences where you've successfully managed multiple priorities, as this role requires juggling various administrative duties.
✨Tip Number 3
Showcase your proficiency in Microsoft Office, especially Excel and Word. You might be asked about your experience with these tools, so be ready to discuss how you've used them effectively in previous roles.
✨Tip Number 4
Prepare to discuss your communication skills and professional telephone manner. Since you'll be the first point of contact for customer enquiries, think of scenarios where you've successfully handled customer interactions or resolved issues.
We think you need these skills to ace BRANCH ADMINISTRATOR
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Branch Administrator role. Emphasise your organisational skills, communication abilities, and any experience in administrative support.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific responsibilities from the job description, such as managing calls or preparing sales quotations, and explain how your background makes you a great fit.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Office and any other relevant software. Provide examples of how you've successfully multitasked or handled confidential information in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Branch Administrator position.
How to prepare for a job interview at Ernest Doe & Sons Ltd
✨Showcase Your Communication Skills
As a Branch Administrator, strong communication is key. Be prepared to demonstrate your ability to communicate clearly and professionally, especially over the phone. Practice answering common questions in a concise manner to reflect your telephone etiquette.
✨Highlight Your Organisational Skills
This role requires excellent organisational abilities. During the interview, share examples of how you've successfully managed multiple tasks or projects simultaneously. This will show that you can handle the fast-paced environment of the branch.
✨Demonstrate Your Proficiency with Microsoft Office
Since proficiency in Microsoft Office is essential, be ready to discuss your experience with Word, Excel, and PowerPoint. You might even want to mention specific tasks you've completed using these tools, such as preparing reports or managing data.
✨Prepare for Customer Interaction Scenarios
As the first point of contact for customer enquiries, it's important to show that you can handle various customer scenarios. Think of examples where you've provided excellent customer service and be ready to discuss how you would approach different situations.
