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- Tasks: Support the Branch Manager and ensure smooth branch operations.
- Company: Join a well-established team in Dartford, Kent.
- Benefits: Competitive salary, 32 days holiday, and various employee perks.
- Why this job: Enjoy a dynamic role with diverse tasks and a supportive team.
- Qualifications: Strong communication, organisational skills, and proficiency in Microsoft Office.
- Other info: Permanent, full-time position with excellent career growth opportunities.
The predicted salary is between 30000 - 50000 £ per year.
Job Description
About us:
Ernest Doe & Sons is a long-established, family-run business with over 100 years of experience supplying agricultural, construction, and groundcare machinery across the South and East of England. With a proud heritage dating back to 1898, we have built a strong reputation for providing quality products, expert advice, and exceptional customer service. Our philosophy is simple: To supply the best products and then to support them with the service facilities and expertise to keep them running perfectly.
About you:
Join our established team in Dartford, Kent as a Branch Administrator, where you'll play a key role in supporting the Branch Manager and ensuring the smooth day-to-day running of branch operations. This is a varied and fast-paced role that involves providing top-tier administrative support and maintaining effective communication between customers and internal teams.
Key Responsibilities:
- Act as Personal Assistant to the Branch and Sales Manager
- Manage incoming calls and maintain the branch switchboard
- Serve as a first point of contact for customer enquiries
- Provide administrative support across departments as needed
- Prepare sales quotations and issue invoices and delivery tickets
- Carry out daily cashiering duties and liaise with Head Office
- Maintain accurate records and ensure data is kept up to date
- Update the sales database regularly
- Support the sales team during events and trade shows
- Conduct monthly stock checks on domestic items
- Ensure timely and clear communication across the team
- Consistently deliver professional and customer-focused service
What We’re Looking For:
- Strong communication skills and a professional telephone manner
- Confidence in dealing with people at all levels
- Discreet and trustworthy when handling confidential information
- Excellent organisational skills with the ability to multitask
- High level of accuracy with both written communication and numerical data
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
- Self-motivated, approachable, and a team player
- Ability to use initiative and adapt in a fast-paced environment
- Well-presented and detail-oriented
Additional Information:
Location: Dartford – Sutton at Hone, Kent, DA4 9HQ
Hours: 40 hours per week – 8am to 5pm Monday to Friday (1-hour unpaid lunch)
Contract: Permanent, Full Time, Salaried
Salary: £Competitive, depending on experience
Benefits: 32 days annual leave including bank holidays, Company Sick Pay Scheme,
Workplace Pension, Employee Referral Bonus Scheme, Winter Flu Jab
Service, Car Tyre Discount, Wellbeing Focus Group, Staff Discount in
Country Stores and Life Assurance Cover (2 x salary)
Branch Administrator employer: Ernest Doe & Sons Ltd
Contact Detail:
Ernest Doe & Sons Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Branch Administrator role, and who knows? They might just have the inside scoop on openings.
✨Tip Number 2
Prepare for those interviews! Research the company and the role thoroughly. Think about how your skills in organisation and communication can shine through. We want you to show them why you're the perfect fit!
✨Tip Number 3
Practice makes perfect! Grab a friend or family member and do some mock interviews. Focus on common questions for administrative roles, and don’t forget to highlight your multitasking abilities and attention to detail.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team. So, what are you waiting for? Get that application in!
We think you need these skills to ace Branch Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights the skills and experiences that match the Branch Administrator role. We want to see how your organisational skills and attention to detail shine through!
Craft a Catchy Cover Letter: Your cover letter is your chance to show us your personality! Keep it professional but let your enthusiasm for the role and our team come through. We love a bit of passion!
Showcase Your Communication Skills: Since you'll be the first point of contact for customer enquiries, it's crucial to demonstrate your excellent communication skills in your application. Use clear and concise language to make your points!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Ernest Doe & Sons Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Branch Administrator role. Familiarise yourself with the key responsibilities like handling calls, preparing sales documents, and supporting the sales team. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, be ready to share examples of how you've successfully managed multiple tasks in the past. Think about specific situations where your attention to detail made a difference, especially when dealing with data or customer enquiries.
✨Practice Your Communication Style
As the first point of contact for customers, having a professional telephone manner is crucial. Practise answering common interview questions out loud, focusing on clarity and confidence. You might even want to role-play with a friend to get comfortable with the conversational flow.
✨Demonstrate Team Spirit
This position is all about teamwork, so be prepared to discuss how you work well with others. Share examples of how you've collaborated with colleagues in previous roles, especially in fast-paced environments. Highlighting your approachable nature will show that you're a great fit for their supportive team.
