At a Glance
- Tasks: Repair and maintain agricultural machinery while providing excellent customer service.
- Company: Join Ernest Doe, a leading name in agricultural equipment with a supportive team.
- Benefits: Enjoy 32 days annual leave, company van, and various employee perks.
- Why this job: Gain hands-on experience, access to training, and work in a dynamic environment.
- Qualifications: Experience in agricultural machinery repair, strong problem-solving skills, and a clean driver's licence.
- Other info: Immediate start available; overtime paid at time and a half.
The predicted salary is between 30000 - 42000 £ per year.
We have an exciting opportunity for an experienced Agricultural Service Technician to join the existing team at our Ringmer branch based in Sussex. Reporting directly to the Service Manager, you will be primarily responsible for the repair and maintenance of all equipment associated with Agricultural (but not limited to) machinery that is sold by the company’s sales departments around the Sussex area. Working with Ernest Doe will give you direct access to the manufacturers for support and training, as well as the benefit of working with our own experienced team members.
Essential Skills/Experience
- Ability to repair and maintain equipment for customers associated with Agricultural or Horticultural machinery and equipment
- Ability to diagnose hydraulic and electrical faults using the latest software and successfully carry out repairs which may be chargeable, warrantable or internal jobs.
- Lifting heavy machinery, applying common sense to items that require the assistance of special tools
- Proven experience within the Agricultural or Horticultural industry
- Able to work alone and on your own initiative
- Self-motivated
- Maintain a good general level of health and fitness
- Good general appearance
- Excellent customer service skills as this is a customer-facing role
- Full clean driver’s licence
Start Date: Immediate, but subject to notice period.
Hours: 39 hours per week - 8am to 5pm, Monday to Thursday, 8am to 4pm Friday (1-hour unpaid lunch). Overtime paid at time and a half on completion of 39 hours.
Salary: Competitive, depending on experience plus company van.
Benefits include: 32 days annual leave including bank holidays, Company Sick Pay Scheme, Workplace Pension, Employee Referral Bonus Scheme, Winter Flu Jab Service, Car Tyre Discount, Staff Discount in Country Stores, and Death in Service Cover (2 x salary).
AGRICULTURAL SERVICE TECHNICIAN employer: Ernest Doe & Sons Ltd
Contact Detail:
Ernest Doe & Sons Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AGRICULTURAL SERVICE TECHNICIAN
✨Tip Number 1
Familiarise yourself with the specific agricultural and horticultural machinery that the company deals with. Understanding the common issues and repair techniques for these machines will give you an edge during interviews and discussions.
✨Tip Number 2
Network with current or former employees of the company, if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Stay updated on the latest technologies and software used in diagnosing hydraulic and electrical faults. Showing that you are proactive about learning new skills can impress potential employers.
✨Tip Number 4
Prepare to discuss your customer service experience in detail. Since this role is customer-facing, demonstrating your ability to communicate effectively and handle customer concerns will be crucial.
We think you need these skills to ace AGRICULTURAL SERVICE TECHNICIAN
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Agricultural Service Technician position. Familiarise yourself with the specific skills needed, such as diagnosing hydraulic and electrical faults.
Tailor Your CV: Customise your CV to highlight relevant experience in the agricultural or horticultural industry. Emphasise your ability to repair and maintain machinery, as well as any customer service skills that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the agricultural sector and your motivation to join the team at Ernest Doe. Mention specific experiences that demonstrate your technical skills and customer service abilities.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Ernest Doe & Sons Ltd
✨Showcase Your Technical Skills
Be prepared to discuss your experience with repairing and maintaining agricultural machinery. Highlight specific examples where you've diagnosed and fixed hydraulic or electrical faults, as this will demonstrate your technical expertise.
✨Emphasise Customer Service
Since this role is customer-facing, it's crucial to showcase your excellent customer service skills. Share instances where you've successfully interacted with customers, resolved their issues, or provided exceptional service.
✨Demonstrate Initiative and Independence
The ability to work alone and take initiative is key for this position. Prepare to discuss situations where you've worked independently, solved problems without supervision, and how you manage your time effectively.
✨Prepare Questions About the Role
Having thoughtful questions ready shows your interest in the position and the company. Ask about the types of machinery you'll be working on, training opportunities, or the team dynamics at the Ringmer branch.