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For Companies At a Glance
- Tasks: Repair and maintain agricultural equipment while mentoring apprentices.
- Company: Join Ernest Doe, the UK's largest agricultural machinery dealership with over 100 years of innovation.
- Benefits: Enjoy competitive salary, 32 days leave, and a supportive work environment.
- Why this job: Make a real impact in a hands-on role with customer interaction and skill development.
- Qualifications: Experience in service roles, strong repair skills, and a positive attitude required.
- Other info: Immediate start, flexible hours, and opportunities for overtime pay.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Ernest Doe is not just the UK’s largest agricultural, construction, and ground care machinery dealership — we’re a company built on passion, innovation, and a commitment to excellence. With a proud history spanning over 100 years, our success is driven by a forward-thinking approach and a dedication to our customers.
Operating from 20 locations across East Anglia, Lincolnshire, Cambridgeshire and the Southeast, we support industries that keep the nation moving — from large-scale construction projects to agricultural advancements.
At Ernest Doe, we don’t just sell machines; we provide solutions. Joining our team means becoming part of a modern, dynamic, and innovative company where every day presents new challenges, exciting opportunities, and the chance to make a real impact.
We’re looking for an experienced Agricultural Service Technician to join our friendly and established team at our Dartford Branch in Kent.
Responsibilities
- Repair and maintain equipment sold by our sales departments within the designated area.
- Lead and support apprentices, mentoring them and involving them in repairs suited to their skill level.
- Provide excellent service to our customers, ensuring work is carried out efficiently, safely, and to a high standard.
Qualifications
- Proven experience in a similar role (industry experience is a real advantage).
- Strong fault-finding and repair skills (warranty and chargeable).
- Confidence working independently as well as part of a team.
- Good computer skills and attention to detail when completing job cards and documentation.
- A positive, professional attitude with excellent customer service skills.
- A willingness to mentor and support apprentices.
- A full, clean UK driving licence.
Why join us?
- Work with a supportive, experienced team.
- Opportunity to develop your skills while mentoring others.
- Varied, hands-on role with customer interaction.
If you’re a skilled Service Technician who enjoys solving problems, helping others, and delivering outstanding service, we’d love to hear from you!
Additional Information
- Start Date: Immediate (subject to notice period).
- Hours: 39 hours per week: Monday to Thursday, 8am to 5pm, Friday, 8am to 4pm (1-hour unpaid lunch). Overtime paid at time and a half (Monday-Friday) or double time (Sundays/Bank Holidays).
- Salary: Competitive, dependent on experience, with a company vehicle and mobile phone provided.
- Benefits: 32 days annual leave, including bank holidays. Company Sick Pay Scheme (after 6 months). Workplace Pension Scheme (after 3 months). Employee Referral Bonus Scheme. Winter Flu Jab Service. Car Tyre Discount. Staff Discount in Country Stores. Death in Service Cover (2x salary).
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AGRICULTURAL SERVICE TECHNICIAN employer: Ernest Doe & Sons Ltd
Contact Detail:
Ernest Doe & Sons Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AGRICULTURAL SERVICE TECHNICIAN
✨Tip Number 1
Network like a pro! Reach out to your contacts in the agricultural and machinery sectors. Attend local events or trade shows where you can meet potential employers face-to-face. Remember, it’s all about who you know!
✨Tip Number 2
Show off your skills! If you’ve got experience as an Agricultural Service Technician, consider creating a portfolio showcasing your best work. Include photos of repairs, testimonials from customers, or even videos of you in action. This will help you stand out!
✨Tip Number 3
Prepare for interviews by researching Ernest Doe and understanding their values. Think about how your experience aligns with their commitment to excellence and customer service. Be ready to share specific examples of how you’ve delivered outstanding service in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Ernest Doe. Let’s get you on board!
We think you need these skills to ace AGRICULTURAL SERVICE TECHNICIAN
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for agricultural service shine through. We want to see your enthusiasm for the industry and how it aligns with our commitment to excellence at Ernest Doe.
Tailor Your Experience: Make sure to highlight your relevant experience as an Agricultural Service Technician. We’re looking for specific examples of your fault-finding and repair skills, so don’t hold back on showcasing what you’ve done!
Be Professional Yet Approachable: While we appreciate professionalism, we also value a friendly attitude. Use a tone that reflects your personality but keeps it professional, showing us you can connect with customers and colleagues alike.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our team at Ernest Doe.
How to prepare for a job interview at Ernest Doe & Sons Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to agricultural machinery. Be prepared to discuss specific repairs you've handled and the techniques you used. This shows you're not just experienced, but also passionate about the work.
✨Show Off Your Customer Service Skills
Since providing excellent service is key for this role, think of examples where you've gone above and beyond for a customer. Share stories that highlight your problem-solving skills and how you ensure customer satisfaction.
✨Mentorship Matters
As you'll be mentoring apprentices, be ready to talk about your experience in guiding others. Think of instances where you've helped someone grow their skills or overcome challenges, and how you approach teaching in a hands-on environment.
✨Be Ready for Practical Questions
Expect some scenario-based questions that test your fault-finding and repair skills. Practice explaining your thought process when diagnosing issues, as this will demonstrate your analytical abilities and confidence in your expertise.
