At a Glance
- Tasks: Repair and maintain agricultural machinery while delivering top-notch customer service.
- Company: Join a family-run business with over 100 years of experience in the industry.
- Benefits: Competitive salary, company van, mobile phone, and generous annual leave.
- Other info: Immediate start in a supportive environment with opportunities for growth.
- Why this job: Be part of a knowledgeable team and make a real impact in agriculture.
- Qualifications: Experience in agricultural machinery repair and strong diagnostic skills required.
The predicted salary is between 30000 - 40000 £ per year.
We have an exciting opportunity for an experienced Agricultural Service Technician to join our established team at our Sutterton branch in Lincolnshire.
About us: Ernest Doe & Sons is a long-established, family-run business with over 100 years of experience supplying agricultural, construction, and groundcare machinery across East Anglia, the South East and East Midlands. With a proud heritage dating back to 1898, we have built a strong reputation for providing quality products, expert advice, and exceptional customer service. Our philosophy is simple: To supply the best products and then to support them with the service facilities and expertise to keep them running perfectly.
This role is ideal for someone with strong mechanical knowledge of agricultural machinery who enjoys problem solving, working both independently and as part of a team, and delivering excellent service to customers. You will benefit from direct manufacturer support and training, alongside the opportunity to work with a knowledgeable and experienced team.
As an Agricultural Service Technician, you will be responsible for the repair, servicing, and maintenance of agricultural machinery supplied by our sales department. Your responsibilities will include:
- Diagnosing faults and carrying out repairs on agricultural machinery
- Servicing and maintaining equipment to a high professional standard
- Diagnosing hydraulic and electrical faults using the latest diagnostic software
- Completing warranty, chargeable, and internal repair work accurately
- Working safely with heavy machinery and using specialist tools where required
- Ensuring excellent customer service during on-site or customer-facing work
- Working independently or alongside other technicians to deliver efficient repairs
Essential Skills & Experience:
- Proven experience within the Agricultural or Specialist Vegetable machinery industry
- Ability to repair and maintain Agricultural or Specialist Vegetable equipment
- Strong diagnostic skills, particularly with hydraulic and electrical systems
- Experience using diagnostic software and modern repair tools
- Ability to work independently and use your own initiative
- Self-motivated with a proactive approach to problem solving
- Physically fit and comfortable working with heavy machinery
- Smart and professional appearance
- Excellent customer service skills in a customer-facing role
- Full clean driving licence
Additional Information:
- Start Date: Immediate
- Location: Sutterton, Boston, Lincolnshire, PE20 2ET
- Hours: 39 per week - 8am to 5pm, Monday to Thursday, 8am to 4pm Friday (1-hr unpaid lunch)
- Overtime paid at time and a half on completion of 39hrs.
- Contract: Permanent, full-time, hourly paid
- Salary: £Competitive, depending on experience plus company van and company mobile phone
Rewards: 32 days annual leave including bank holidays, Company Sick Pay Scheme, Workplace Pension, Employee Referral Bonus Scheme, Winter Flu Jab Service, Wellbeing Focus Group, Staff Discount in Country Stores and Life Assurance Cover (2 x salary).
Service Technician in Lincolnshire employer: Ernest Doe & Sons Ltd
Join our dynamic team at the Wymondham branch, where we prioritise a supportive work culture and employee development. As a Parts Supervisor, you'll benefit from competitive remuneration, ongoing training opportunities, and a collaborative environment that values your contributions. Experience the unique charm of Norfolk while working for a company that truly cares about its employees' growth and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Service Technician in Lincolnshire
✨Tip Number 1
Network like a pro! Reach out to your contacts in the agricultural machinery industry. Let them know you're on the lookout for opportunities, and who knows? They might just have the inside scoop on openings at places like Ernest Doe & Sons.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at job fairs or informal meet-ups, bring along examples of your work or even a portfolio. This will help you stand out as a knowledgeable Agricultural Service Technician.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After meeting someone or having an interview, drop them a quick message thanking them for their time. It shows your enthusiasm and keeps you fresh in their minds when they’re making decisions.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our team. Plus, it gives you a better chance to showcase your passion for agricultural machinery and customer service.
We think you need these skills to ace Service Technician in Lincolnshire
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your mechanical knowledge and experience with agricultural machinery in your application. We want to see how your skills match up with what we’re looking for!
Be Specific About Your Experience:When detailing your past roles, focus on specific tasks you’ve handled, especially those related to diagnosing faults and using diagnostic software. This helps us understand your hands-on experience better.
Keep It Professional Yet Personal:While we love a professional tone, don’t be afraid to let your personality shine through. A bit of your unique style can make your application stand out from the rest!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Ernest Doe & Sons Ltd
✨Know Your Machinery
Make sure you brush up on your knowledge of agricultural machinery before the interview. Familiarise yourself with the specific models and brands that Ernest Doe & Sons works with, as well as any common issues or repairs associated with them. This will show your genuine interest and expertise in the field.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've diagnosed and repaired machinery issues. Think about times when you had to troubleshoot complex problems, especially with hydraulic and electrical systems. Being able to articulate your thought process will impress the interviewers.
✨Demonstrate Customer Service Excellence
Since this role involves customer-facing work, be ready to share experiences where you provided exceptional service. Highlight how you handled difficult situations or went the extra mile for a customer. This will underline your commitment to delivering quality service, which is key for the company.
✨Dress the Part
Even though the job involves working with heavy machinery, it's important to present yourself professionally during the interview. A smart appearance shows respect for the interviewers and the company culture. Plus, it sets a positive tone for the conversation!
