At a Glance
- Tasks: Assist customers with queries about agricultural and vegetable machinery parts.
- Company: Join a well-established team at a leading agricultural parts retailer.
- Benefits: Enjoy 32 days annual leave, competitive pay, and staff discounts.
- Other info: Immediate start available; overtime paid after 39 hours.
- Why this job: Be part of a dynamic environment where your customer service skills shine.
- Qualifications: Excellent communication skills and knowledge of agricultural machinery preferred.
The predicted salary is between 25000 - 30000 € per year.
We are currently recruiting for an experienced Parts Advisor to join our existing and established team at our Sutterton branch, based in Lincolnshire. Reporting directly to the Parts & Retail Manager, you will be responsible for assisting with the day‑to‑day queries regarding agricultural machinery and specialist vegetable machinery parts from customers and technicians. Your role will be to ensure delivery of excellent customer service at all times by dispatching and dealing with customer orders and helping with enquiries relating to the products and services supplied by the Company either face to face or over the telephone.
Required Skills/Experience:
- Excellent communication skills with the ability to deal diplomatically with customers and colleagues in a polite and professional manner
- Good knowledge of Specialist Vegetable and Agricultural machinery
- Excellent people skills and enjoy working with the general public
- Good understanding of the products we sell
- Familiarity of working in a retail environment and showroom experience (desirable)
- Enjoy working in a busy atmosphere and can cope under pressure during busy periods
- Good communication skills: face to face, email and telephone
- General computer skills and familiarity with email and internet use
- Excellent numeracy and literacy skills
- Attention to detail and accuracy with numbers, handling of cash, and card payments
- A team player capable of working alone or with other team staff
- Able to use your own initiative
- Smart & presentable appearance
- Motivated by sales and targets
Job Type: Permanent, Full Time
Job Location: Sutterton
Additional Information:
- Start Date: Immediate, but subject to successful candidate notice period
- Hours: 39 hours per week – 8am to 5pm Monday to Thursday, 8am to 4pm Friday; Saturdays as per rota. Overtime paid at time and a half after completing 39 hours Monday to Friday
- Pay: Competitive, depending on experience
- Benefits: 32 days annual leave including bank holidays, Company Sick Pay Scheme, Workplace Pension, Employee Referral Bonus Scheme, Winter Flu Jab Service, Staff Discount in Country Stores and Life Assurance Cover (2 x salary)
Experienced Parts Advisor – Sutterton employer: Ernest Doe & Sons Limited
Join our dynamic team at the Sutterton branch, where we pride ourselves on fostering a supportive work culture that values excellent customer service and teamwork. With competitive pay, generous benefits including 32 days of annual leave and a Company Sick Pay Scheme, we are committed to your professional growth and well-being. Experience the satisfaction of working in a busy environment while enjoying unique perks like staff discounts and life assurance cover.
Contact Detail:
Ernest Doe & Sons Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Experienced Parts Advisor – Sutterton
✨Tip Number 1
Get to know the company inside out! Research their products, services, and values. This way, when you walk in for an interview, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your experience and skills related to parts advising.
✨Tip Number 3
Dress to impress! Make sure you look smart and presentable for your interview. First impressions matter, especially in a customer-facing role like this one.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and professional, which can set you apart from other candidates.
We think you need these skills to ace Experienced Parts Advisor – Sutterton
Some tips for your application 🫡
Show Off Your Communication Skills:Since you'll be dealing with customers and colleagues, make sure your application highlights your excellent communication skills. Use examples that demonstrate how you handle queries and provide top-notch customer service.
Know Your Stuff:Familiarise yourself with agricultural and specialist vegetable machinery parts before applying. Mention any relevant experience or knowledge in your application to show us you're the right fit for the role.
Be Detail-Oriented:Attention to detail is key in this role, especially when handling orders and payments. Make sure your application is free from typos and clearly structured to reflect your accuracy and professionalism.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Ernest Doe & Sons Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of agricultural and specialist vegetable machinery. Familiarise yourself with the products the company offers, as well as common queries customers might have. This will show that you're genuinely interested and prepared.
✨Show Off Your People Skills
Since this role involves a lot of customer interaction, practice how you communicate. Think about examples where you've dealt with difficult customers or worked in a team. Being able to demonstrate your excellent communication skills will set you apart.
✨Dress to Impress
First impressions matter! Make sure you present yourself smartly and professionally for the interview. A polished appearance shows that you take the opportunity seriously and are ready to represent the company well.
✨Prepare for Pressure
This job can get busy, so be ready to discuss how you handle pressure. Think of specific situations where you've successfully managed a hectic environment. Showing that you thrive under pressure will highlight your suitability for the role.
