At a Glance
- Tasks: Repair and maintain horticultural machinery while providing top-notch customer service.
- Company: Join a supportive team in a growing company focused on quality service.
- Benefits: Enjoy a competitive salary, company van, 32 days holiday, and more perks.
- Other info: Work independently and as part of a team with great career growth opportunities.
- Why this job: Combine your passion for machinery with problem-solving in a dynamic environment.
- Qualifications: Experience with grass machinery and strong communication skills are a plus.
The predicted salary is between 30000 - 40000 € per year.
We are looking for a skilled and motivated Horticultural Service Technician to join our growing service team. This is an excellent opportunity for someone with a passion for machinery and problem-solving to work within a busy and supportive environment.
The Role
Reporting directly to the Service Manager, you will be responsible for the repair, servicing, and maintenance of horticultural machinery and associated equipment supplied by the company's sales departments. You will play an important role in ensuring our customers receive a high standard of technical support and service.
Key Responsibilities
- Diagnose, repair, and maintain horticultural machinery and equipment
- Carry out routine servicing and maintenance work to manufacturer standards
- Identify hydraulic and electrical faults using the latest diagnostic software
- Ensure all repairs are completed efficiently and safely
- Provide excellent customer service both in person and over the phone
- Work independently as well as part of the wider service team
- Maintain accurate records of work carried out
- Follow health and safety procedures at all times
About You
- Knowledge of domestic or professional grass machinery is advantageous
- Good understanding of utility, garden, or small agricultural machinery
- Experience diagnosing and repairing hydraulic and electrical systems
- Self-motivated with the ability to work on your own initiative
- Strong communication and problem-solving skills
- Competent in the use of computers and diagnostic systems
- Physically capable of carrying out manual handling tasks safely and responsibly
What We’re Looking For
We’re seeking someone who is reliable, enthusiastic, and committed to delivering high-quality workmanship. You’ll have a practical mindset, attention to detail, and a positive approach to customer service.
Additional Information
- Start Date: Subject to candidate's notice period
- Hours: 39 hours per week – 8am to 5pm Monday to Thursday, 8am to 4pm Friday (1-hour unpaid lunch)
- Competitive salary, company van, 32 days holiday including bank holidays, workplace pension, life assurance (2 x salary), country store staff discount, company sick pay scheme, flu jabs and employee referral scheme.
19 branches across East Anglia, the South East and East Midlands.
Horticultural Service Technician employer: Ernest Doe & Sons Limited
Join a dynamic and supportive team as a Horticultural Service Technician, where your passion for machinery and problem-solving will be valued. With competitive salaries, generous holiday allowances, and a strong commitment to employee growth, we foster a work culture that prioritises quality workmanship and customer satisfaction. Our locations across East Anglia, the South East, and East Midlands offer unique opportunities to engage with diverse clients while enjoying the benefits of a company van, pension scheme, and various employee perks.
Contact Detail:
Ernest Doe & Sons Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Horticultural Service Technician
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the horticultural industry. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Get hands-on! If you can, volunteer or take on freelance work related to horticultural machinery. This not only boosts your skills but also shows potential employers your commitment and passion.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to machinery repair and maintenance. We recommend practising with a friend or even in front of the mirror to build confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Horticultural Service Technician
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for horticultural machinery shine through! We love seeing candidates who are genuinely excited about the role and can demonstrate their problem-solving skills.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience with machinery and technical support. We want to see how your background aligns with what we’re looking for, so don’t be shy about showcasing your skills!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences are easy to read and understand. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Ernest Doe & Sons Limited
✨Know Your Machinery
Make sure you brush up on your knowledge of horticultural machinery and equipment. Familiarise yourself with common issues and repairs, especially hydraulic and electrical systems. This will not only show your passion but also demonstrate your problem-solving skills during the interview.
✨Showcase Your Customer Service Skills
Since excellent customer service is key in this role, prepare examples of how you've provided top-notch support in previous positions. Think about times when you resolved a customer's issue or went above and beyond to ensure their satisfaction.
✨Be Ready for Technical Questions
Expect some technical questions related to diagnosing and repairing machinery. Brush up on the latest diagnostic software and be prepared to discuss your experience with routine servicing and maintenance work. This will help you stand out as a knowledgeable candidate.
✨Demonstrate Your Team Spirit
While the role requires independence, being part of a wider service team is crucial. Share examples of how you've successfully collaborated with others in past roles. Highlight your ability to communicate effectively and work well within a team environment.
