At a Glance
- Tasks: Deliver and assemble machinery while providing top-notch customer service.
- Company: Join a dynamic team at a leading country store in Fakenham.
- Benefits: Enjoy competitive pay, 32 days holiday, and great staff discounts.
- Other info: Flexible part-time hours with opportunities for training and growth.
- Why this job: Get on the road, meet new people, and make a real impact.
- Qualifications: Full UK driving licence required; customer service skills are a must.
The predicted salary is between 12 - 15 £ per hour.
We are looking for a reliable and customer-focused, part-time Delivery Driver to join the team at our Fakenham branch, based in Norfolk. This is an exciting opportunity for someone who enjoys working with machinery, interacting with customers, and being out on the road.
Role Purpose
As a delivery driver, you will play a key role in ensuring our professional, domestic and hire customers receive their machinery safely, efficiently, and with excellent service. You will be responsible for the collection and delivery of machinery sold by the company. You may also be required to install and assemble certain equipment, ensuring it meets manufacturer guidelines and customer expectations. Your role will also include helping our busy parts department with their Parts and Gas deliveries.
Duties & Responsibilities
- Collect and deliver professional, domestic, and hire groundcare machinery
- Assemble machinery as required in line with manufacturer guidelines
- Promote the safe use of machinery and implements to end users
- Collect and deliver Calor Gas as required to a range of customers
- Maintain a clean, tidy, and safe vehicle
- Provide excellent customer service both face-to-face and over the phone
- Build positive relationships with customers and identify new opportunities
- Represent and promote the company and its products in a professional manner
- Liaise with customers and suppliers as required
- Attend training courses to maintain compliance and product knowledge
Requirements
- Full UK driving licence (essential)
- ADR licence is desirable
- Strong customer service skills and a professional manner
- Self-motivated with the ability to work on your own initiative
- A team player with a smart and tidy appearance
- Good knowledge of groundcare machinery (advantageous)
- Mechanical background (advantageous)
Contract & Compensation
Start date: Immediate, subject to candidate’s notice period. Hours: 24 hours per week – set days and hours to be confirmed. We are offering a competitive salary, as well as 32 days holiday (including bank holidays), workplace pension, life assurance (2× salary), country store staff discount, company sick pay scheme, flu jabs and employee referral scheme.
Job Details
Job type: Part-time
Job location: Fakenham
Job categories: Country Store, Parts & Retail
Delivery Driver – Fakenham employer: Ernest Doe & Sons Limited
Join our Fakenham branch as a Delivery Driver and become part of a supportive team that values customer service and employee growth. We offer competitive pay, 32 days of holiday, and a range of benefits including a workplace pension and staff discounts, all within a friendly work culture that encourages professional development and teamwork. Experience the satisfaction of delivering quality machinery while enjoying the beautiful Norfolk countryside.
Contact Details:
Ernest Doe & Sons Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Driver – Fakenham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and services. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Try doing mock interviews with friends or family. This will help you get comfortable talking about your experience and how it relates to the role of a Delivery Driver.
✨Tip Number 3
Show off your customer service skills! Be ready to share examples of how you've provided excellent service in the past. Remember, this role is all about building positive relationships with customers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Delivery Driver – Fakenham
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you’ve gone above and beyond for customers in the past, as this role is all about building positive relationships.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention your experience with machinery and any relevant skills that make you a great fit for our team.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you the ideal candidate for the Delivery Driver role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Ernest Doe & Sons Limited
✨Know Your Machinery
Brush up on your knowledge of groundcare machinery before the interview. Being able to discuss different types of machinery and their uses will show that you're genuinely interested in the role and can connect with customers effectively.
✨Customer Service is Key
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond for a customer, as this will demonstrate your reliability and customer-focused attitude.
✨Show Your Initiative
Be ready to talk about times when you've taken the initiative in previous roles. Whether it was solving a problem on your own or suggesting improvements, showcasing your self-motivation will resonate well with the interviewers.
✨Dress the Part
Make sure to present yourself smartly and tidily for the interview. First impressions matter, especially in a customer-facing role like this one. A neat appearance will reflect your professionalism and respect for the company.
