At a Glance
- Tasks: Repair and maintain agricultural machinery while providing top-notch customer service.
- Company: Join Ernest Doe, a leading name in agricultural services with 21 branches across the UK.
- Benefits: Enjoy 32 days of leave, sick pay, discounts, and a company van.
- Other info: Permanent, full-time role with competitive salary and overtime pay.
- Why this job: Be part of a supportive team with access to training and manufacturer support.
- Qualifications: Experience in agriculture or horticulture is essential; self-motivation and fitness are key.
The predicted salary is between 30000 - 42000 € per year.
We have an exciting opportunity for an experienced Agricultural Service Technician to join our team at the Ringmer branch in Sussex.
Reporting directly to the Service Manager, you will be responsible for repairing and maintaining equipment related to agricultural machinery sold by our sales departments in the Sussex area.
Working with Ernest Doe provides access to manufacturer support and training, along with the benefit of working alongside our experienced team members.
Responsibilities include:
- Repairing and maintaining agricultural or horticultural machinery and equipment for customers
- Diagnosing hydraulic and electrical faults using the latest software and performing repairs, which may be chargeable, warrantable, or internal
- Lifting heavy machinery and using appropriate tools safely
- Providing excellent customer service in a customer-facing role
Requirements:
- Proven experience in the agricultural or horticultural industry
- Ability to work independently and on your own initiative
- Self-motivated and physically fit
This is a permanent, full-time position based in Ringmer, with an immediate start subject to notice period.
Working hours are 39 hours per week: Monday to Thursday 8am-5pm, Friday 8am-4pm, with overtime paid at time and a half after 39 hours.
Salary is competitive and depends on experience, plus a company van is provided.
Benefits include 32 days of annual leave including bank holidays, sick pay, pension scheme, employee referral bonus, winter flu jab, discounts, and death in service cover.
Application process:
Please complete the application form to apply. Applicants must be eligible to work in the UK.
Fields marked * are required.
We have 21 branches across East Anglia, the South East, and East Midlands.
#J-18808-LjbffrAfter Sales Support in Lewes employer: Ernest Doe & Sons Limited
Joining Ernest Doe as an After Sales Support Technician at our Ringmer branch offers a unique opportunity to be part of a supportive and experienced team dedicated to excellence in agricultural service. With access to manufacturer training, competitive salary, and a comprehensive benefits package including generous annual leave and pension scheme, we prioritise employee growth and well-being in a collaborative work culture. Our commitment to customer service and innovation makes us an exceptional employer for those seeking a rewarding career in the agricultural industry.
Contact Detail:
Ernest Doe & Sons Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land After Sales Support in Lewes
✨Tip Number 1
Familiarise yourself with the latest agricultural machinery and equipment. Being knowledgeable about the specific brands and models that the company deals with will give you an edge during interviews, as it shows your genuine interest and expertise in the field.
✨Tip Number 2
Network with current or former employees of the company. Engaging with them on platforms like LinkedIn can provide you with insider information about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your hands-on experience with diagnosing and repairing agricultural machinery. Be ready to share specific examples of past work, as this will demonstrate your practical skills and problem-solving abilities to the hiring manager.
✨Tip Number 4
Showcase your customer service skills during the interview. Since the role involves direct interaction with customers, highlighting your ability to communicate effectively and resolve issues will make you a more attractive candidate.
We think you need these skills to ace After Sales Support in Lewes
Some tips for your application 🫡
Understand the Role:Before applying, make sure to thoroughly read the job description for the After Sales Support position. Understand the responsibilities and requirements, especially the need for experience in the agricultural or horticultural industry.
Tailor Your CV:Customise your CV to highlight relevant experience and skills that match the job description. Emphasise your technical abilities, customer service experience, and any specific machinery knowledge you possess.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for the agricultural sector and your motivation for applying. Mention how your previous experiences align with the responsibilities of the role and express your enthusiasm for joining the team at Ernest Doe.
Double-Check Your Application:Before submitting, review your application for any errors or missing information. Ensure that all required fields are completed and that your documents are formatted correctly. A polished application reflects your attention to detail.
How to prepare for a job interview at Ernest Doe & Sons Limited
✨Showcase Your Technical Skills
Make sure to highlight your experience with agricultural or horticultural machinery during the interview. Be prepared to discuss specific repairs you've performed and any diagnostic software you are familiar with, as this will demonstrate your technical expertise.
✨Emphasise Customer Service Experience
Since the role involves a customer-facing aspect, share examples of how you've provided excellent customer service in previous positions. This could include resolving customer issues or going above and beyond to ensure satisfaction.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss situations where you've diagnosed and resolved faults, particularly hydraulic and electrical issues. Employers appreciate candidates who can think critically and act independently when faced with challenges.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company and the role. Inquire about the training opportunities available or how the team collaborates on complex repairs, which can reflect your eagerness to grow within the company.
