Store Style Advisor - London Harrods London , United Kingdom

STORE STYLE ADVISOR – ZEGNA HARRODS

At Zegna, the talents and passion of our people are the pillars of our success. We’re looking for a Style Advisor in London to support the team, contributing to our proud legacy and helping shape our vibrant future.

What makes you, makes Zegna

The legacy of Zegna would not exist if it weren’t for the unique skills of every person on our team; the makers, masters, designers, and doers. Everyone contributes.

As a Zegna Store Style Advisor, you bring the human touch to the luxury experience. You are our ambassador, sharing both our rich heritage and collections and providing a service that is as personal as it is exceptional, shaping customers\’ perception of our brand and ensuring our ongoing growth and legacy.

What makes up your day

Step into a hands-on, minds-on work environment where every challenge and opportunity helps you realize your full potential. You’ll learn the stories behind the Zegna brand, products, and craftsmanship, using these to authentically engage with customers as you share our offering and build ongoing relationships with them.

You and your colleagues are accountable for achieving sales targets for your store, executing the plans provided by your store manager, as well as using your own initiative to suggest alternative strategies. You are responsible for ensuring the store environment is always on par with what our customers expect and is well organized. To achieve this, you’ll be involved in visual merchandising, packaging, stock room management, inventory, cashiering, and reporting.

What makes you, makes our team

When you join Zegna, you join a team, working together to shape the future of our company. To be successful in this role, you must have a passion for style that you take with you no matter where you go, mixing casual and luxury looks to fit your active lifestyle. You’re curious by nature, adventurous, and interested in technology. You connect with the innovative spirit behind the Zegna brand and know how to make it relevant and interesting when you share it with others.

What makes you, makes our legacy

Ermenegildo Zegna Group is founded on a proud history of craftsmanship and quality dating back to 1910, with a vision to ethically create the world’s finest textiles. Zegna has since expanded to ready-to-wear, becoming one of Italy’s most successful family companies and a global luxury lifestyle brand.

Location: United Kingdom/London

Brand: Zegna

Contract type: Permanent Job

JOB FUNCTION: Sales Channels & Retail Excellence/Retail

Sales Channels & Retail Excellence at ZEGNA form the cornerstone of our customer-centric strategy, integrating retail, sales channels, and hospitality to ensure exceptional, personalized customer experiences. Our clienteling approach, based on shared values and supported by continuous learning for our global sales team, is key to this mission.

Join us to define and implement retail processes and customer engagement across various channels, conveying the essence of Oasi Zegna.

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