At a Glance
- Tasks: Support the Store Manager in driving sales and enhancing customer experience.
- Company: Join ZEGNA, a leader in luxury menswear with a rich heritage.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal growth.
- Other info: Dynamic work environment with a commitment to diversity and inclusion.
- Why this job: Be part of a prestigious brand and develop your leadership skills.
- Qualifications: Experience in retail, strong customer focus, and team leadership skills.
The predicted salary is between 25650 - 31350 £ per year.
The global leader in luxury menswear, ZEGNA was founded in the Italian Alps in 1910. Part of the Ermenegildo Zegna Group, the brand remains true to the values of its visionary Founder, Ermenegildo Zegna, who believed in creating world-class fabrics in harmony with both nature and local communities - a philosophy embodied by Oasi Zegna, the home of our values.
The inspiration behind the brand’s values, Oasi Zegna, continues to guide everything we do at ZEGNA - from supporting our people to fostering a culture of growth, where craftsmanship and innovation are core elements of our learning processes and long-term growth strategy.
MISSION OF THE ROLE
As an Assistant Store Manager you will support the Store Manager in all the activities related to store business objectives, including sales development, staff management and operational activities. You will promote the brand, acting as a role model and building solid relationships with our customers, whilst acting with the highest integrity and entrepreneurial attitude.
MAIN RESPONSIBILITIES
- Business development and sales management: support sales performance and store productivity through team supervision, action plans and clienteling initiatives;
- Customer understanding & engagement: ensure a customer-centric approach by delivering excellence in client experience and supporting CRM activities;
- Team development & team spirit: support team development through coaching, training, recruitment and team engagement activities;
- Brand presentation: ensure brand image excellence through effective product management, VM execution and training support;
- Retail & store operations: ensure smooth store operations by supporting compliance, stock management, Health & Safety and digital services;
BACKGROUND AND PRINCIPAL SKILLS REQUIRED FOR THE POSITION
- Selling, Product Knowledge
- Inventory Control & Loss Prevention
- Employment Cycle
- Policy and Compliance
- Focus on Customer Centricity
- In-Store experience
- Team Leadership experience
- Hospitality/Luxury backgrounds is a must
- Languages: English at professional level
JOINING ZEGNA
Joining us means stepping into a world of excellence, where the uniqueness of our authenticity is rooted in the talents of our people, who together contribute to weaving a story of innovation and craftsmanship. You will become part of an ongoing journey of development, uncovering your talents while contributing to a proud legacy and a vibrant tomorrow.
We are committed to fostering an inclusive and diverse workplace and are proud to be an equal opportunity employer. We welcome applications from all individuals regardless of gender, age, nationality, ethnicity, sexual orientation, disability, or any other personal characteristic.
Assistant Store Manager - London Selfridges employer: Ermenegildo Zegna Holditalia S.p.A
ZEGNA is an exceptional employer that champions a culture of growth and innovation, making it an ideal place for those passionate about luxury menswear. Located in the prestigious Selfridges, London, employees benefit from a vibrant work environment that prioritises team development and customer engagement, alongside opportunities for personal and professional growth. With a commitment to inclusivity and excellence, ZEGNA offers a unique chance to be part of a legacy that values craftsmanship and community.
Contact Details:
Ermenegildo Zegna Holditalia S.p.A Recruitment Team
