The Sales Associate is responsible for escorting the customer through the sales ritual, upholding the brand characteristics while exhibiting impeccable professionalism and knowledge of the product.
Responsibilities
- Achieve monthly and seasonal individual and store sales goals assigned by the Store Manager and by the Company
- Perform a sales ritual in line with brand policy: helping customers choose products that best suit their needs and desires, and ensuring the highest level of Customer Service and quality of sales
- Organize your own work in order to achieve sales objectives and observe timelines
- Keep constant tabs on products present in the store and their prices, capture customer data according to the CRM
- Ensure that customers are informed of the arrival of new collections and special events
- Contribute to upholding the visual display of all products in accordance with brand visual standards
- Take an active role in inventory. Participate in goods receiving and ensure quality control
- Be aware of the sales plan and coordinate constantly with coworkers in order to guarantee an atmosphere that is in keeping with the brand image
- Gather feedback from customers on the collection and communicate it to the Store Manager
Qualifications
Luxury fashion sales experience
Required Skills
- 2 + years’ experience in retail - luxury experience preferred
- Ability to build relationships with customers and colleagues
- Strong organization
- High flexibility and ability to adapt to different customers
- Ability to discuss with clients showing passion for fashion products
- Work as a team player with colleagues to contribute to a positive working environment
- Ability to work with a flexible schedule
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Sales Associate London employer: Ermanno Scervino
As a Sales Associate at Ermanno Scervino in the heart of London, you will thrive in a dynamic and luxurious retail environment that values professionalism and customer engagement. The company fosters a collaborative work culture, offering ample opportunities for personal growth and development within the luxury fashion sector, while also providing competitive benefits and a flexible schedule to accommodate your lifestyle. Join us to be part of a brand that not only prioritises exceptional service but also encourages creativity and passion for fashion.
