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For Companies At a Glance
- Tasks: Guide customers through their shopping experience while showcasing luxury products.
- Company: Join Ermanno Scervino, a leading name in luxury fashion.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and flexible scheduling.
- Why this job: Be part of a stylish team that values customer relationships and creativity.
- Qualifications: Previous luxury fashion sales experience is essential; passion for fashion is a must!
- Other info: Fluency in additional languages is a bonus!
The predicted salary is between 28800 - 43200 £ per year.
The Sales Associate is responsible for escorting the customer through the sales ritual, upholding the brand characteristics while exhibiting impeccable professionalism and knowledge of the product.
Responsibilities
- Achieve monthly and seasonal individual and store sales goals assigned by the Store Manager and by the Company.
- Perform a sales ritual in line with brand policy: helping customers choose products that best suit their needs and desires, and ensuring the highest level of Customer Service and quality of sales.
- Organize your own work in order to achieve sales objectives and observe timelines.
- Keep constant tabs on products present in the store and their prices, capture customer data according to the CRM.
- Ensure that customers are informed of the arrival of new collections and special events.
- Contribute to upholding the visual display of all products in accordance with brand visual standards.
- Take an active role in inventory. Participate in goods receiving and ensure quality control.
- Be aware of the sales plan and coordinate constantly with coworkers in order to guarantee an atmosphere that is in keeping with the brand image.
- Gather feedback from customers on the collection and communicate it to the Store Manager.
Qualifications
- Luxury fashion sales experience.
Required Skills
- Ability to build relationships with customers and colleagues.
- Strong organization.
- High flexibility and ability to adapt to different customers.
- Ability to discuss with clients showing passion for fashion products.
- Work as a team player with colleagues to contribute to a positive working environment.
- Ability to work with a flexible schedule.
- Other language speaking is a plus.
Sales Associate London employer: Ermanno Scervino
Contact Detail:
Ermanno Scervino Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate London
✨Tip Number 1
Familiarise yourself with the brand's product range and values. Understanding the luxury fashion market and being able to discuss products passionately will help you connect with customers and demonstrate your expertise.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a mock sales scenario. This will help you refine your ability to build relationships and adapt to different customer needs, which is crucial for this role.
✨Tip Number 3
Stay updated on current fashion trends and new collections. Being knowledgeable about what's in vogue will not only impress customers but also show your commitment to the brand and its offerings.
✨Tip Number 4
Network with professionals in the retail and luxury goods industry. Attend events or join online forums to meet people who can provide insights and potentially refer you to opportunities within the sector.
We think you need these skills to ace Sales Associate London
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Sales Associate. Familiarise yourself with the sales ritual and customer service expectations outlined in the job description.
Tailor Your CV: Highlight your luxury fashion sales experience prominently in your CV. Use specific examples that demonstrate your ability to build relationships with customers and achieve sales goals.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and your understanding of the brand's image. Mention how your skills align with the requirements of the role and express your enthusiasm for contributing to the team.
Showcase Flexibility and Team Spirit: In your application, emphasise your flexibility and ability to adapt to different customer needs. Provide examples of how you've worked effectively as part of a team in previous roles.
How to prepare for a job interview at Ermanno Scervino
✨Know the Brand Inside Out
Before your interview, make sure you research the brand thoroughly. Understand its history, values, and current collections. This knowledge will help you demonstrate your passion for the products and show that you're a good fit for the company culture.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, especially in luxury fashion. Be ready to share specific examples of how you've met or exceeded sales targets and how you approach customer interactions to ensure a high level of service.
✨Demonstrate Flexibility and Team Spirit
The role requires adaptability and teamwork. Be prepared to talk about situations where you've successfully worked with colleagues to achieve common goals or adapted to changing circumstances in a retail environment.
✨Engage with Customer Feedback
Since gathering customer feedback is part of the role, think of ways you've previously collected and acted on customer insights. Discuss how this can enhance the shopping experience and contribute to the brand's success.
