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For Companies At a Glance
- Tasks: Guide customers through their shopping experience while showcasing your product knowledge.
- Company: Join a leading luxury fashion brand known for its quality and style.
- Benefits: Enjoy flexible working hours and a vibrant team culture.
- Why this job: Be part of a dynamic environment where your passion for fashion can shine.
- Qualifications: Previous luxury fashion sales experience is essential; strong interpersonal skills are a must.
- Other info: Opportunities for growth and development within the company.
The predicted salary is between 28800 - 43200 £ per year.
About the Role
The Sales Associate is responsible for escorting the customer through the sales ritual, upholding the brand characteristics while exhibiting impeccable professionalism and knowledge of the product.
Responsibilities
- Achieve monthly and seasonal individual and store sales goals assigned by the Store Manager and by the Company.
- Perform a sales ritual in line with brand policy: helping customers choose products that best suit their needs and desires, and ensuring the highest level of Customer Service and quality of sales.
- Organize your own work in order to achieve sales objectives and observe timelines.
- Keep constant tabs on products present in the store and their prices, capture customer data according to the CRM.
- Ensure that customers are informed of the arrival of new collections and special events.
- Contribute to upholding the visual display of all products in accordance with brand visual standards.
- Take an active role in inventory. Participate in goods receiving and ensure quality control.
- Be aware of the sales plan and coordinate constantly with coworkers in order to guarantee an atmosphere that is in keeping with the brand image.
- Gather feedback from customers on the collection and communicate it to the Store Manager.
Qualifications
- Luxury fashion sales experience.
Required Skills
- Ability to build relationships with customers and colleagues.
- Strong organization.
- High flexibility and ability to adapt to different customers.
- Ability to discuss with clients showing passion for fashion products.
- Work as a team player with colleagues to contribute to a positive working environment.
- Ability to work with a flexible schedule.
- Other language speaking is a plus.
Contact Detail:
Ermanno Scervino Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate London
✨Tip Number 1
Familiarise yourself with the luxury fashion market, especially brands similar to ours. Understanding current trends and customer preferences will help you engage effectively with customers and demonstrate your passion for fashion.
✨Tip Number 2
Practice your sales techniques by role-playing with friends or family. This will help you refine your ability to guide customers through the sales ritual and enhance your communication skills, which are crucial for this role.
✨Tip Number 3
Network with professionals in the luxury retail sector. Attend industry events or join online forums to connect with others who can provide insights and potentially refer you to opportunities within our company.
✨Tip Number 4
Showcase your flexibility and adaptability during interviews. Share examples of how you've successfully navigated different customer interactions or worked as part of a team to meet sales goals, as these traits are highly valued in our environment.
We think you need these skills to ace Sales Associate London
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Sales Associate position. Tailor your application to highlight relevant experience in luxury fashion sales.
Craft a Compelling CV: Ensure your CV showcases your sales achievements, particularly in luxury fashion. Include specific examples of how you've met sales goals and provided exceptional customer service.
Write a Tailored Cover Letter: In your cover letter, express your passion for fashion and your ability to build relationships with customers. Mention any relevant experience and how it aligns with the brand's values and image.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial in a sales role.
How to prepare for a job interview at Ermanno Scervino
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for luxury fashion during the interview. Share personal experiences or stories that highlight your love for the industry, as this will resonate well with the hiring team.
✨Demonstrate Customer Relationship Skills
Prepare examples of how you've successfully built relationships with customers in previous roles. Highlight your ability to understand their needs and provide tailored solutions, which is crucial for a Sales Associate.
✨Know the Brand Inside Out
Research the brand thoroughly before the interview. Familiarise yourself with their latest collections, values, and visual standards. This knowledge will show your commitment and help you align your answers with the brand's image.
✨Be Ready to Discuss Teamwork
Since teamwork is essential in this role, be prepared to discuss how you've collaborated with colleagues in the past. Share specific instances where your contributions helped create a positive working environment or achieved sales goals.
