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- Tasks: Guide customers through their shopping experience while showcasing your product knowledge.
- Company: Join a leading luxury fashion brand known for its quality and style.
- Benefits: Enjoy flexible working hours and a vibrant team culture.
- Why this job: Be part of a dynamic environment where your passion for fashion can shine.
- Qualifications: Previous luxury fashion sales experience is essential; strong interpersonal skills are a must.
- Other info: Fluency in additional languages is a bonus!
The predicted salary is between 28800 - 43200 £ per year.
The Sales Associate is responsible for escorting the customer through the sales ritual, upholding the brand characteristics while exhibiting impeccable professionalism and knowledge of the product.
Responsibilities:
- Achieve monthly and seasonal individual and store sales goals assigned by the Store Manager and by the Company.
- Perform a sales ritual in line with brand policy: helping customers choose products that best suit their needs and desires, and ensuring the highest level of Customer Service and quality of sales.
- Organize your own work in order to achieve sales objectives and observe timelines.
- Keep constant tabs on products present in the store and their prices, capture customer data according to the CRM.
- Ensure that customers are informed of the arrival of new collections and special events.
- Contribute to upholding the visual display of all products in accordance with brand visual standards.
- Take an active role in inventory. Participate in goods receiving and ensure quality control.
- Be aware of the sales plan and coordinate constantly with coworkers in order to guarantee an atmosphere that is in keeping with the brand image.
- Gather feedback from customers on the collection and communicate it to the Store Manager.
Qualifications:
- Luxury fashion sales experience.
Required Skills:
- Ability to build relationships with customers and colleagues.
- Strong organization.
- High flexibility and ability to adapt to different customers.
- Ability to discuss with clients showing passion for fashion products.
- Work as a team player with colleagues to contribute to a positive working environment.
- Ability to work with a flexible schedule.
- Other language speaking is a plus.
Sales Associate London employer: Ermanno Scervino
Contact Detail:
Ermanno Scervino Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate London
✨Tip Number 1
Familiarise yourself with the luxury fashion market and the specific brand you'll be representing. Understanding current trends and the brand's unique selling points will help you engage customers effectively during the sales ritual.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios with friends or family. This will help you become more comfortable in guiding customers through their purchasing decisions and addressing their needs.
✨Tip Number 3
Network with professionals in the luxury retail sector. Attend industry events or join online forums to connect with others who can provide insights or even refer you to opportunities at StudySmarter.
✨Tip Number 4
Stay updated on the latest collections and special events of the brand. Being knowledgeable about upcoming launches will not only impress potential employers but also show your enthusiasm for the role.
We think you need these skills to ace Sales Associate London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your luxury fashion sales experience. Include specific examples of how you've achieved sales goals and provided exceptional customer service in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and your ability to build relationships with customers. Mention any relevant skills, such as organisation and flexibility, that align with the job description.
Showcase Your Knowledge: In your application, demonstrate your knowledge of the brand and its products. Mention any familiarity you have with their collections or visual standards, as this shows your commitment and understanding of the role.
Highlight Teamwork Skills: Emphasise your ability to work as a team player. Provide examples of how you've collaborated with colleagues in past positions to create a positive working environment and achieve sales objectives.
How to prepare for a job interview at Ermanno Scervino
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for luxury fashion during the interview. Share personal experiences or stories that highlight your love for the industry, as this will resonate well with the hiring team.
✨Demonstrate Customer Service Skills
Prepare examples of how you've successfully built relationships with customers in previous roles. Highlight your ability to understand their needs and provide tailored solutions, as this is crucial for a Sales Associate.
✨Know the Brand Inside Out
Research the brand thoroughly before the interview. Familiarise yourself with their latest collections, values, and visual standards, so you can discuss how you would uphold these in your role.
✨Be Ready to Discuss Teamwork
Since collaboration is key in this role, be prepared to share examples of how you've worked effectively within a team. Emphasise your flexibility and adaptability to different working styles and environments.
