At a Glance
- Tasks: Welcome global clients and create bespoke luxury experiences in high fashion.
- Company: Join Ermanno Scervino, a vibrant brand in the luxury fashion industry.
- Benefits: Career progression opportunities and a dynamic work environment.
- Other info: Flexible schedule and a positive team atmosphere await you.
- Why this job: Elevate your passion for fashion while building genuine customer connections.
- Qualifications: 1 year retail experience and fluency in Arabic required.
The predicted salary is between 20790 - 25410 £ per year.
As a Sales Associate at Ermanno Scervino, you will welcome a global clientele with a vibrant, magnetic energy that perfectly embodies our high-fashion universe. Your mission is to communicate the heritage and craftsmanship of our collections, transforming every boutique visit into a bespoke luxury experience. By building genuine connections, you will naturally drive sales and foster long-term customer loyalty. Ultimately, your passion will elevate the sales floor while maintaining the impeccable standards of our house.
Responsibilities
- Achieve monthly and seasonal individual and store sales goals assigned by the Store Manager and by the Company.
- Perform a sales ritual in line with brand policy: helping customers choose products that best suit their needs and desires, and ensuring the highest level of Customer Service and quality of sales.
- Organize your own work in order to achieve sales objectives and observe timelines.
- Keep constant tabs on products present in the store and their prices, capture customer data according to the CRM.
- Ensure that customers are informed of the arrival of new collections and special events.
- Contribute to upholding the visual display of all products in accordance with brand visual standards.
- Take an active role in inventory. Participate in goods receiving and ensure quality control.
- Be aware of the sales plan and coordinate constantly with coworkers in order to guarantee an atmosphere that is in keeping with the brand image.
- Gather feedback from customers on the collection and communicate it to the Store Manager.
Required Skills
- 1 year of experience as a Sales Associate within retail.
- Fluency in Arabic is required.
- A true passion for the fashion world and current trends.
- A people-centric mindset with a love for building authentic connections.
- High energy and an approachable attitude that brightens our customers' day.
- High flexibility and ability to adapt to different customers.
- Ability to engage with clients showing passion for fashion products.
- Work as a team player with colleagues to contribute to a positive working environment.
- Ability to work with a flexible schedule.
- Fluency in an additional language is a plus.
Visa sponsorship is not available for this role. Applicants must be legally authorized to work full-time in the UK without restriction.
What We Offer
Opportunities for career progression and development.
Arabic-Speaking Sales Associate in London employer: Ermanno Scervino
At Ermanno Scervino, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates creativity and passion for fashion. Our London boutique provides a unique opportunity to engage with a diverse clientele while enjoying competitive salaries, performance-based commissions, and clear pathways for career progression. Join us to be part of a team that values authentic connections and elevates the luxury retail experience.
StudySmarter Expert Advice🤫
We think this is how you could land Arabic-Speaking Sales Associate in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Ermanno Scervino, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Ermanno Scervino!
We think you need these skills to ace Arabic-Speaking Sales Associate in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Ermanno Scervino, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Ermanno Scervino and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Ermanno Scervino that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Ermanno Scervino
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
