At a Glance
- Tasks: Welcome global clients and create bespoke luxury experiences in high fashion.
- Company: Join Ermanno Scervino, a vibrant brand in the luxury fashion industry.
- Benefits: Career progression opportunities and a dynamic work environment.
- Other info: Flexible schedule and a positive team atmosphere await you.
- Why this job: Elevate your passion for fashion while building genuine customer connections.
- Qualifications: 1 year retail experience and fluency in Arabic required.
The predicted salary is between 22050 - 26950 £ per year.
As a Sales Associate at Ermanno Scervino, you will welcome a global clientele with a vibrant, magnetic energy that perfectly embodies our high-fashion universe. Your mission is to communicate the heritage and craftsmanship of our collections, transforming every boutique visit into a bespoke luxury experience. By building genuine connections, you will naturally drive sales and foster long-term customer loyalty. Ultimately, your passion will elevate the sales floor while maintaining the impeccable standards of our house.
Responsibilities
- Achieve monthly and seasonal individual and store sales goals assigned by the Store Manager and by the Company.
- Perform a sales ritual in line with brand policy: helping customers choose products that best suit their needs and desires, and ensuring the highest level of Customer Service and quality of sales.
- Organize your own work in order to achieve sales objectives and observe timelines.
- Keep constant tabs on products present in the store and their prices, capture customer data according to the CRM.
- Ensure that customers are informed of the arrival of new collections and special events.
- Contribute to upholding the visual display of all products in accordance with brand visual standards.
- Take an active role in inventory. Participate in goods receiving and ensure quality control.
- Be aware of the sales plan and coordinate constantly with coworkers in order to guarantee an atmosphere that is in keeping with the brand image.
- Gather feedback from customers on the collection and communicate it to the Store Manager.
Required Skills
- 1 year of experience as a Sales Associate within retail.
- Fluency in Arabic is required.
- A true passion for the fashion world and current trends.
- A people-centric mindset with a love for building authentic connections.
- High energy and an approachable attitude that brightens our customers' day.
- High flexibility and ability to adapt to different customers.
- Ability to engage with clients showing passion for fashion products.
- Work as a team player with colleagues to contribute to a positive working environment.
- Ability to work with a flexible schedule.
- Fluency in an additional language is a plus.
Visa sponsorship is not available for this role. Applicants must be legally authorized to work full-time in the UK without restriction.
What We Offer
- Opportunities for career progression and development.
Arabic-Speaking Sales Associate employer: Ermanno Scervino
At Ermanno Scervino, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates creativity and passion for fashion. Our London boutique provides a unique opportunity to engage with a diverse clientele while enjoying competitive salaries, performance-based commissions, and clear pathways for career progression. Join us to be part of a team that values authentic connections and elevates the luxury retail experience.
