Managing Consultant - Human Factors (Mid-Senior Level)

ERM is seeking an experienced Human Factors Consultant to support the delivery of premium research, safety, and resilience proposals across a range of high-hazard industries. The role is based in one of ERM’s core offices—London, Bristol, Manchester, Edinburgh, or Aberdeen—and requires a valid passport and a preference for a full UK driving licence.

Main Responsibilities

• Support the delivery of safety projects and programs, including development and implementation of safety improvement initiatives, human factors, human error/reliability, safety culture, human performance, and human factors in design.
• Provide technical and subject matter leadership within projects and support the growth and evolution of ERM’s safety and Human Factors services.
• Lead Human Factors Engineering (HFE) technical studies and facilitate workshops (e.g. Safety Critical Task Analysis) independently with clients.
• Apply analytics tools—including Artificial Intelligence—and experiment design principles and statistics to safety studies.
• Prepare reports, presentations, and technical documents for client and internal audiences.
• Engage in business development, fostering relationships with existing and new clients, and building on existing service lines.
• Manage projects day-to-day, acting as the main point of contact for clients, and lead project teams, managing budgets, resources, deliverables, and scheduling.
• Mentor junior team members.

Behavioural Attributes Required

• Collaborative and versatile team player.
• Ability to work independently and in a team setting, with guidance and direction.
• Adaptability, dealing with ambiguity, and flexible to changing situations, thinking outside the box, and responding rapidly to safety issues in field locations.
• Strong work ethic with a passion to learn and a capacity to work under pressure.
• Passionate about learning and growing your own career.
• Excellent communication, interpersonal, MS Office, and analytical skills; experienced in writing technical reports and strong presentation skills.
• Willingness to be accountable for high-quality deliverables and business outcomes.
• Clear focus on delivering exceptional client value.
• Interest in working across sectors, specifically high-hazard industries (background in O&G is essential).
• Comfortable working at client sites and engaging with all levels of the workforce.
• Willingness to travel for project work.
• Interest and willingness to learn and apply data science techniques to understand human behaviour and performance in safety-critical operations.

Qualifications

• Degree level (minimum) in Psychology, Human Factors, Ergonomics, or a related discipline.
• Hold chartered membership status with the IEHF or another relevant institution, or possess the necessary qualifications and experience to apply for chartership.
• Experience in O&G is considered essential; background in process safety studies is an asset.

Employment Details

• Full-time, Mid-Senior level.
• Hybrid working policy with flexible arrangements supported.

ERM is committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to thrive. We welcome talent from all backgrounds and provide equal opportunities for every candidate. If you have a disability, are neurodivergent, or need accommodations during the selection process, we’re here to support you. Our commitment doesn’t stop at hiring. Once you join us, we’ll ensure you have the tools, support, and adjustments needed to succeed and feel a true sense of belonging.