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For Companies At a Glance
- Tasks: Lead communications for ERM's transformation, making complex changes easy to understand.
- Company: Join the world's largest sustainability consultancy and be part of a major transformation.
- Benefits: Inclusive workplace, career growth opportunities, and support for diverse backgrounds.
- Why this job: Shape how 8,000+ employees engage with transformative changes in finance.
- Qualifications: Experience in global communications and strong writing skills required.
- Other info: Dynamic role with opportunities to influence and connect across the globe.
The predicted salary is between 60000 - 75000 ÂŁ per year.
Oneâyear fixed-term contract (with potential extension). A Leadership Opportunity to Shape How 8,000+ People Understand ERM's Transformation. ERM - The world's largest pure play sustainability consultancy, is undergoing one of the most significant business transformations in our history, reimagining how we sell, deliver, and support our services globally. This is a pivotal moment for our organization, and we are strengthening our communications capability to ensure our people clearly understand what is changing, why it matters, and how it supports ERM's longâterm strategy.
As our Change Communications Manager, you will help shape how our global workforce navigates this transformation. You will translate complex change into simple, actionable messages that build alignment, confidence, and momentum across ERM.
Why This Role Matters
In a period of enterpriseâwide transformation, communication is essential. You will play a central role in helping employees understand and engage with ERM's evolving business model, specifically the transformation of our Finance team and processes. Working under the strategic direction of the Global Communications Director for Transformation, you will turn plans into clear narratives, ensure consistent messaging across regions, and elevate the visibility and impact of change communications globally.
What Your Impact Is
- Lead and deliver communications that bring transformation priorities to life for a global workforce.
- Shape strategic recommendations for senior leaders on how, when, and where to communicate.
- Translate complex programme information into concise, accessible messaging.
- Strengthen consistency in how transformation is communicated across business functions and regions.
- Increase employee understanding and engagement through compelling content, wellâmanaged channels, and thoughtful measurement.
- Ensure ERM's transformation narrative is clear, cohesive, and aligned to our purpose and strategy.
Required What You'll Bring
- Experience delivering communications for complex, global, or multiâstakeholder change initiatives.
- Strong writing skills with the ability to simplify technical or complex information.
- Demonstrated ability to operate with minimal oversight, using sound judgement to advise leaders.
- Ability to manage multiple priorities and deadlines across time zones.
- Experience with internal communications channels such as SharePoint, Viva Engage, or similar platforms.
- Confidence engaging senior stakeholders and surfacing risks or opportunities.
Preferred
- Experience in professional services, transformation programmes, or Financeârelated change.
- Familiarity with tools such as Poppulo, SharePoint/Minerva, Viva Engage, or similar internal communications systems.
- Background in advising leaders on communication style, tone, and channel selection.
- A global mindset with experience tailoring messages for diverse audiences.
Key Responsibilities
Change Enablement Support
- Lead communication planning and delivery for assigned transformation initiative primarily Finance.
- Strengthen and maintain aligned messaging within and across workstreams.
- Ensure that transformation messaging is consistent across regions and functions.
Communications Delivery & Content Creation
- Draft and deliver highâquality internal communications with minimal oversight.
- Produce emails, newsletters, Viva Engage posts, SharePoint/Minerva updates, leader briefings, FAQs, and talking points.
- Tailor messaging for diverse audiences across multiple countries and time zones.
- Support leaders during key milestones with clear, concise communication materials.
- Translate programme updates into simple messages employees can easily act on.
Channel Management
- Partner with the Global Communications team to manage activity across internal channels (e.g., Viva Engage, Poppulo, SharePoint/Minerva).
- Ensure dayâtoâday content aligns with the transformation narrative and communications standards.
- Monitor channel performance and recommend improvements based on insights.
Engagement Activities
- Recommend ways to elevate the impact of engagement moments across the transformation.
- Own the planning and execution of global and regional engagement events (e.g., town halls, virtual meetings).
- Coordinate logistics, prepare materials, and support followâup actions.
Measurement & Reporting
- Track, analyze, and report on communications performance across available tools.
- Produce insights that help improve effectiveness and employee engagement.
- Identify opportunities to simplify and enhance communication approaches.
Collaboration & Stakeholder Support
- Serve as a trusted advisor to the Finance transformation and other workstreams as needed.
- Build strong relationships across geographies to gather updates and coordinate messaging.
- Provide practical communications guidance to leaders and subjectâmatter experts.
- Develop a strong understanding of ERM's business, strategic priorities, and transformation roadmap to effectively connect communications to our vision and purpose.
ERM is committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to thrive; it's an essential part of what makes ERM a great place to build a career and helps us create better solutions for our clients. We welcome talent from all backgrounds and provide equal opportunities for every candidate. If you have a disability, are neurodivergent, or need accommodations during the selection process, we're here to support you. Our commitment doesnât stop at hiring. Once you join us, weâll ensure you have the tools, support, and adjustments needed to succeed and feel a true sense of belonging.
Change Communications Manager - Finance in London employer: Erm
Contact Detail:
Erm Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Change Communications Manager - Finance in London
â¨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at ERM or similar companies. A friendly chat can open doors and give you insights that might just help you land that Change Communications Manager role.
â¨Tip Number 2
Prepare for interviews by practising your storytelling skills. Youâll need to convey how your experience aligns with ERM's transformation goals. Think about specific examples where you've simplified complex information or engaged stakeholders effectively.
â¨Tip Number 3
Showcase your adaptability! In a role focused on change communications, itâs crucial to demonstrate how youâve successfully navigated change in the past. Be ready to discuss how you can help ERMâs global workforce understand and embrace their transformation.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, youâll find all the latest updates on ERMâs transformation journey and how you can be part of it.
We think you need these skills to ace Change Communications Manager - Finance in London
Some tips for your application đŤĄ
Know Your Audience: Before you start writing, think about who will be reading your application. Tailor your language and examples to resonate with the values and goals of ERM, especially around transformation and communication.
Keep It Clear and Concise: We want to see your ability to simplify complex information. Use straightforward language and avoid jargon where possible. Remember, clarity is key in communications, so make sure your points are easy to understand.
Showcase Your Experience: Highlight your past experiences that align with the role. Whether itâs managing change communications or working with diverse teams, make sure to provide specific examples that demonstrate your skills and impact.
Apply Through Our Website: Donât forget to submit your application through our website! Itâs the best way for us to receive your details and ensures youâre considered for this exciting opportunity to shape ERM's transformation.
How to prepare for a job interview at Erm
â¨Know Your Transformation Inside Out
Before the interview, dive deep into ERM's transformation journey. Understand the key changes happening within the Finance team and how they align with the overall business strategy. This will help you articulate how your skills can contribute to effective communication during this pivotal time.
â¨Simplify Complex Ideas
As a Change Communications Manager, your ability to simplify complex information is crucial. Prepare examples of how you've successfully translated intricate concepts into clear, actionable messages in previous roles. This will demonstrate your writing skills and your understanding of the audience's needs.
â¨Engage with Stakeholders
Showcase your experience in engaging senior stakeholders. Be ready to discuss how you've advised leaders on communication styles and channel selection. Highlight specific instances where your insights have positively impacted communication strategies in past projects.
â¨Channel Management Savvy
Familiarise yourself with internal communication tools like SharePoint and Viva Engage. Be prepared to discuss how you've used these platforms to enhance communication effectiveness. Sharing insights on monitoring channel performance and recommending improvements will set you apart as a proactive candidate.