At a Glance
- Tasks: Ensure compliance and improve management systems for global certification and assurance services.
- Company: Join a leading firm committed to operational excellence and continuous improvement.
- Benefits: Hybrid work, professional growth opportunities, and a supportive, inclusive environment.
- Other info: Dynamic role with opportunities for travel and collaboration across time zones.
- Why this job: Make a real impact on global standards and enhance customer confidence.
- Qualifications: Bachelor's degree in a relevant field and 2 years of experience in accreditation.
The predicted salary is between 40000 - 50000 € per year.
If you are an experienced quality, audit, or accreditation professional who thrives at the intersection of governance, operational excellence, and continuous improvement, this role offers the opportunity to make a visible, enterprise‑wide impact. You will play a critical role in safeguarding the integrity of ERM CVS’s global certification, assurance, and verification services—while helping shape how management systems evolve, scale, and mature across regions and service lines.
Why This Role Matters
ERM CVS operates in highly regulated, independently accredited environments where trust, credibility, and impartiality are non‑negotiable. This role is essential to ensuring our internal management system not only meets accreditation requirements—but actively strengthens operational performance, audit readiness, and customer confidence worldwide. Your work directly enables ERM to deliver high‑quality, accredited services with consistency, transparency, and efficiency.
What Your Impact Is
- Maintain and continuously improve ERM CVS’s internal management system in line with global accreditation and scheme requirements
- Ensure audit readiness across certification, assurance, verification, and training services
- Strengthen compliance, impartiality, and competency frameworks across a global auditor population
- Drive meaningful process improvements that enhance scalability, efficiency, and data integrity
- Bring practical field experience back into system design through hands‑on audit, verification, and technical review work
What You’ll Bring
- Required
- Bachelor’s degree in Engineering, Environmental Science, Sustainability, Occupational Health & Safety, Quality Management, or a related technical field
- Minimum 2 years of experience in certification, assurance, or verification environments
- Working knowledge of accreditation frameworks (e.g. ISO/IEC 17021, ISO/IEC 17029, ISSA 5000, ISQM‑1, ISQM‑2)
- Experience across the audit lifecycle, including planning, delivery, technical review, and reporting
- Strong organizational skills with high attention to detail and accountability
- Ability to work independently while collaborating across functions, regions, and time zones
- Preferred
- Experience working within certification or verification bodies
- ISO Lead Auditor certification
- Familiarity with audit management systems and workflow tools
- Exposure to digital tools supporting data, reporting, and automation (e.g. Microsoft 365, Power BI, MS Copilot, AI‑enabled systems)
Key Responsibilities
- Management System Operation & Compliance
- Maintain and operate the ERM CVS management system in line with applicable standards and accreditation requirements
- Support management reviews, internal reporting, and external audit readiness
- Ensure compliance with impartiality, independence, and documentation controls
- Internal & External Audit Program Management
- Plan, coordinate, and monitor internal audit programs across all service lines
- Support the execution of external audits by accreditation bodies
- Partner with business leaders to identify auditable activities and improvement opportunities
- Witness Audit Coordination
- Identify and coordinate witness audit opportunities across regions and disciplines
- Ensure operational readiness and maintain full traceability of witness activities
- NCR, OFI & Issue Management
- Manage the end‑to‑end lifecycle of non‑conformities and opportunities for improvement
- Ensure root cause analysis, corrective actions, effectiveness verification, and timely closure
- Complaints, Appeals, Disputes & External Inquiries
- Manage complaints, appeals, disputes, customer satisfaction feedback, and external inquiries
- Ensure accurate tracking, investigation, response, and closure within defined timeframes
- Analyze trends to support leadership decision‑making and continual improvement
- Auditor Qualification & Competence Management
- Coordinate auditor qualification, competence assessment, and approval processes
- Maintain accurate competency records with full traceability
- Product & Service Development Support
- Support new product and service initiatives following Gate 1 approval
- Coordinate stakeholder reviews and track progress within project management systems
- Conflict of Interest Management
- Maintain conflict of interest identification and escalation processes
- Ensure documentation and traceability aligned with impartiality requirements
- Systems, Tools & Digital Enablement
- Maintain and enhance internal systems such as Pegasus, Cosmos, and Monday.com
- Identify opportunities for automation, efficiency, and data quality improvements
- Process Improvement
- Design, implement, and standardize management system processes and procedures
- Ensure alignment with accreditation, impartiality, and scalability requirements
- Audit, Verification & Technical Review Engagements (Billable – ~30%)
- Participate in audit and verification activities to maintain practical, hands‑on expertise
- Conduct or coordinate technical reviews and certificate issuance
- Monitor timelines related to technical review, approvals, and certificate control
- Leverage field insights to drive system improvements, training, and calibration activities
Additional Information
- Hybrid role with occasional travel
- Regular attendance at local office locations as business needs require
- Flexibility to support global teams across time zones
- Dynamic, fast‑paced environment with strong opportunities for professional growth
ERM is committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to thrive. We welcome talent from all backgrounds and provide equal opportunities for every candidate. If you have a disability, are neurodivergent, or need accommodations during the selection process, we’re here to support you.
Accreditation and Management Systems Specialist in London employer: Erm
ERM CVS is an exceptional employer that prioritises operational excellence and continuous improvement, offering a dynamic work environment where your contributions directly impact global certification and assurance services. With a strong commitment to diversity, inclusion, and professional growth, employees benefit from a supportive culture that values their unique perspectives and fosters career development. The hybrid role allows for flexibility while engaging with global teams, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Accreditation and Management Systems Specialist in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend relevant events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their accreditation processes and be ready to discuss how your experience aligns with their needs. Show them you’re not just another candidate, but someone who truly gets what they do.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers and boost your confidence. Focus on articulating your experiences in quality management and how they can benefit the company.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at ERM CVS.
We think you need these skills to ace Accreditation and Management Systems Specialist in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in quality, audit, or accreditation. We want to see how your skills align with the specific requirements of the Accreditation and Management Systems Specialist role.
Showcase Relevant Experience:Don’t just list your past jobs; explain how your previous roles have prepared you for this position. Mention any experience with accreditation frameworks or audit processes that can demonstrate your expertise to us.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the role. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website:We encourage you to submit your application directly through our website. This ensures that your application is seen by the right people and helps us keep track of all candidates efficiently.
How to prepare for a job interview at Erm
✨Know Your Accreditation Frameworks
Make sure you brush up on the key accreditation frameworks mentioned in the job description, like ISO/IEC 17021 and ISQM-1. Being able to discuss these frameworks confidently will show that you understand the core of what the role entails.
✨Showcase Your Audit Experience
Prepare specific examples from your past experiences that highlight your involvement in the audit lifecycle. Discuss how you've contributed to planning, delivery, and reporting, as this will demonstrate your hands-on expertise and readiness for the role.
✨Emphasise Continuous Improvement
Be ready to talk about how you've driven process improvements in previous roles. Share concrete examples of how your initiatives enhanced efficiency or compliance, as this aligns perfectly with the company's focus on operational excellence.
✨Demonstrate Collaboration Skills
Since the role requires working across functions and regions, prepare to discuss how you've successfully collaborated with diverse teams. Highlight any experience you have in managing projects or audits that involved multiple stakeholders to showcase your teamwork abilities.