Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead global initiatives to optimise business processes and enhance operational efficiency.
- Company: Join ERM, a leader in environmental services, driving transformation on a global scale.
- Benefits: Enjoy a full-time role with opportunities for professional growth and impactful projects.
- Why this job: Be part of a dynamic team focused on meaningful change and innovation in business processes.
- Qualifications: Seeking candidates with strong commercial expertise and experience in Salesforce and project management.
- Other info: This is a mid-senior level position ideal for those passionate about driving transformation.
The predicted salary is between 36000 - 60000 £ per year.
Global Business Process Manager (Mid – Senior Level)
Join to apply for the Global Business Process Manager (Mid – Senior Level) role at ERM
Global Business Process Manager (Mid – Senior Level)
Join to apply for the Global Business Process Manager (Mid – Senior Level) role at ERM
Get AI-powered advice on this job and more exclusive features.
ERM is at the beginning of a transformational initiative to optimize operational efficiency on a global scale. Our focus is on the implementation and streamlining of business processes, technologies, and behaviors across the organization.
ERM is looking to support this team by recruiting a Global Business Process Manager (BPM) to drive operational efficiency and cost optimization across the commercial processes. The BPM will work with regional and global Marketing and Commercial Excellence teams and the CCO and lead major change initiatives to optimize the Commercial processes and supporting technologies.
The Global Business Process Manager reports into the Global Head of Business Process and Applications and will be accountable for:
- Process and program management: collaborate with the Commercial function to develop, standardize, and continually improve commercial business processes and technology adoption through continuous improvement projects to achieve consistency, efficiency, and compliance.
- Technology selection and optimization: optimize the implementation and use of Salesforce and related CRM platforms to enhance customer engagement, sales performance, and marketing effectiveness.
- Adoption: establish and enforce a governance framework to define, track, and improve the adoption of business processes within the Commercial domain.
Professional Knowledge, Skills And Experience
The Global Business Process Manager is a strategic leader focused on driving business transformation and application management. The ideal candidate will possess:
- Commercial expertise: strong background in marketing and sales processes, with a focus on leveraging Salesforce (SFDC, MCAE / Pardot) to enhance business performance.
- Consulting experience: background in management consulting and/or CRM system selection and implementation, specifically Salesforce.
- Transformation experience: demonstrated ability to navigate organizations through meaningful change, combining program management and technology expertise.
- Program management experience: significant experience in project and portfolio management, with certifications such as APM, PRINCE2, or Lean Six Sigma methodologies preferred. Ability to lead projects using agile, waterfall and hybrid methodologies.
- Process management and documentation: proven expertise in process management and documentation within a global organization, ensuring alignment and consistency across functions and teams.
- Change leadership: a proven history of leading operational efficiency, cost optimization, and cultural change.
- Communication skills: outstanding verbal and written communication, with the ability to engage and influence senior stakeholders.
- Team development: proven track record of building and leading high-performing teams to deliver tangible improvements.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
-
Industries
Environmental Services, Civil Engineering, and Oil and Gas
Referrals increase your chances of interviewing at ERM by 2x
Get notified about new Business Process Manager jobs in London, England, United Kingdom.
Watford, England, United Kingdom 1 month ago
Sr. Process Improvement Manager, Strategic Performance Insights
London, England, United Kingdom 4 hours ago
London Area, United Kingdom £40.00-£50.00 19 hours ago
London, England, United Kingdom 5 days ago
London, England, United Kingdom 2 weeks ago
Harlow, England, United Kingdom 4 days ago
London, England, United Kingdom 3 days ago
London, England, United Kingdom 1 day ago
Sutton, England, United Kingdom 2 weeks ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 month ago
London, England, United Kingdom 3 weeks ago
Manager Business Process Management – Asset Management
Business Analyst – Bloomberg AIM/ Investment Ops
London, England, United Kingdom 4 days ago
London, England, United Kingdom 1 month ago
London, England, United Kingdom 4 days ago
London Area, United Kingdom £60,000.00-£75,000.00 18 hours ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 10 hours ago
Business Manager – COO Team – Capital Markets
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 week ago
Business Analyst and Reporting Specialist – Associate
London, England, United Kingdom 10 hours ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Global Business Process Manager (Mid - Senior Level) employer: Erm
Contact Detail:
Erm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Business Process Manager (Mid - Senior Level)
✨Tip Number 1
Familiarise yourself with the latest trends in business process management and operational efficiency. Understanding current methodologies, especially around Salesforce and CRM systems, will help you speak confidently about how you can contribute to ERM's transformational initiatives.
✨Tip Number 2
Network with professionals in the field of business process management. Engaging with industry peers can provide insights into best practices and may even lead to referrals that could boost your chances of landing the job at ERM.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led change initiatives in previous roles. Highlighting your transformation experience and ability to navigate organisations through change will resonate well with ERM's focus on operational efficiency.
✨Tip Number 4
Showcase your communication skills by practising how to articulate complex ideas clearly and concisely. Since the role involves engaging with senior stakeholders, being able to influence and convey your thoughts effectively is crucial.
We think you need these skills to ace Global Business Process Manager (Mid - Senior Level)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in business process management, particularly with Salesforce and commercial processes. Use specific examples that demonstrate your expertise in driving operational efficiency and change management.
Craft a Compelling Cover Letter: In your cover letter, express your passion for business transformation and how your background aligns with ERM's goals. Mention specific projects where you've successfully implemented process improvements or technology optimisations.
Showcase Your Skills: Clearly outline your skills in program management, consulting, and change leadership. Use bullet points to make it easy for the hiring team to see your qualifications at a glance, especially any certifications like APM or PRINCE2.
Prepare for Potential Questions: Think about how you would answer questions related to your experience with CRM systems, particularly Salesforce. Be ready to discuss how you've led teams through change and improved processes in previous roles.
How to prepare for a job interview at Erm
✨Showcase Your Commercial Expertise
Make sure to highlight your strong background in marketing and sales processes during the interview. Discuss specific examples of how you've leveraged Salesforce to enhance business performance, as this is a key focus for the role.
✨Demonstrate Change Leadership
Prepare to share instances where you've successfully led operational efficiency and cultural change within an organisation. This will showcase your ability to navigate meaningful transformations, which is crucial for the Global Business Process Manager position.
✨Highlight Your Program Management Skills
Be ready to discuss your experience with project and portfolio management, especially if you hold certifications like APM, PRINCE2, or Lean Six Sigma. Emphasising your familiarity with agile, waterfall, and hybrid methodologies will also be beneficial.
✨Engage with Senior Stakeholders
Since outstanding communication skills are essential for this role, practice articulating your thoughts clearly and confidently. Prepare to engage with the interviewers by asking insightful questions about their current processes and challenges.