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For Companies At a Glance
- Tasks: Lead operational performance and drive growth across multiple business units.
- Company: Trifork, a global tech partner specialising in innovative software solutions.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional development.
- Why this job: Make a real impact by optimising processes and improving operational excellence.
- Qualifications: Strong operational leadership experience in technology and a track record of performance improvement.
- Other info: Join a dynamic team with a focus on collaboration and high-quality delivery.
The predicted salary is between 80000 - 100000 £ per year.
About Us
Trifork is a global technology partner specialising in software engineering, digital transformation, and innovative technology solutions. Founded in 1996, Trifork works with leading enterprises and public‑sector organisations to design, build, and operate high‑quality digital platforms. With teams across Europe and the United States, we combine deep technical expertise with a strong engineering culture to deliver scalable, reliable, and impactful software solutions across industries such as healthcare, finance, government, and energy.
Location: London - Hybrid
About The Role
We are looking for an experienced Operations Director with solid commercial experience to lead operational performance across our UK and related EU business units. As Operations Director, you will be responsible for operations across multiple business units, each with its own products and services and P&L. In this role, you will ensure that our operations run efficiently and consistently and drive growth in the business. With the team of business unit leaders and functional support service managers, you will focus on operational excellence, enable collaboration across teams, and ensure we continue to deliver high‑quality products and services as the organisation grows.
What You Will Do
- You will be responsible for improving performance, optimising processes, and ensuring that the organisation has the structures and systems in place to support growth. This includes strengthening operational governance and developing leadership capability.
You Will
- Take ownership of the P&L for Trifork’s UK operation
- Report to the COO of Trifork
- Support business unit leaders in delivering effective, high‑quality software solutions for our customers
- Lead the adoption of best practices and drive continuous improvement
- Direct operational planning and capacity management
- Promote collaboration and knowledge sharing across business units
- Coordinate resource alignment across the teams
- Strengthen leadership capability and develop high‑performing teams
What We Are Looking For
We are looking for someone with strong operational leadership experience, preferably in a distributed technology company. You will have solid commercial experience in the technology space. You are comfortable working across different operational models and technologies, and you enjoy bringing structure and clarity to complex organisations. You can combine strategic thinking with practical delivery and are motivated by improving how organisations operate.
You Will Likely Bring
- Senior experience leading operations across multiple business units
- A track record of improving operational performance and efficiency
- Experience working for a software consultancy
- Strong understanding of complex technical environments and operational systems
- Strong leadership skills with the ability to develop and support distributed teams
- The ability to work collaboratively with senior leadership
- A pragmatic, improvement‑focused approach to operational challenges
Operations Director employer: Erlang Solutions
Contact Detail:
Erlang Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Director
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Operations Director role.
✨Showcase Your Skills
When you get the chance to chat with potential employers, make sure to highlight your operational leadership experience and any successful projects you've led. We want to see how you’ve improved performance and efficiency in past roles, so come prepared with examples!
✨Ask Smart Questions
During interviews, don’t just wait for them to ask you questions. Show your interest by asking insightful questions about their operations and challenges. This not only demonstrates your knowledge but also shows that you’re genuinely interested in helping them improve.
✨Apply Through Our Website
If you’re keen on joining Trifork, make sure to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Operations Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Operations Director role. Highlight your leadership experience and any relevant achievements in operational performance to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for Trifork. Share specific examples of how you've improved operations in previous roles and how you can bring that expertise to our team.
Showcase Your Technical Savvy: Since we’re all about technology, don’t forget to mention your experience with complex technical environments. Let us know how you've navigated operational challenges in tech settings to demonstrate your fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Erlang Solutions
✨Know Your Numbers
As an Operations Director, you'll be responsible for the P&L. Brush up on financial metrics and be ready to discuss how you've improved operational performance in previous roles. Bring specific examples of how your decisions positively impacted the bottom line.
✨Showcase Your Leadership Style
Prepare to talk about your leadership approach and how you develop high-performing teams. Think of instances where you've successfully led distributed teams and fostered collaboration across business units. This will demonstrate your ability to strengthen leadership capability.
✨Understand Their Business Model
Research Trifork's operations and the sectors they work in, like healthcare and finance. Be prepared to discuss how your experience aligns with their needs and how you can optimise processes to support their growth. Tailor your answers to reflect their operational challenges.
✨Emphasise Continuous Improvement
Trifork values operational excellence and continuous improvement. Come equipped with examples of best practices you've implemented in past roles. Discuss how you’ve driven change and improved efficiency, showcasing your pragmatic approach to operational challenges.