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- Tasks: Be the go-to expert for ServiceNow, enhancing IT service management and implementing new modules.
- Company: Join a leading tech company with a strong reputation and over 1000 employees.
- Benefits: Enjoy a competitive salary, bonus opportunities, flexible hours, and 25 days holiday.
- Why this job: Shape the future of ServiceNow in a dynamic, remote-friendly environment.
- Qualifications: ServiceNow Certified System Administrator with proven experience in administration and development.
- Other info: Great career growth potential and a focus on work-life balance.
A profitable and growing industry leader are looking to add a ServiceNow Specialist to their tech team, who will act as the Subject Matter Expert for all things ServiceNow. Your role will involve providing expert support and continuous improvement for the existing IT Service Management (ITSM) module and customisations whilst also being responsible for the successful implementation of new modules. This is a newly created role and will likely see the establishment of a team in the future, giving you the autonomy and control over the strategic direction of the platform.
You will administer and maintain the ServiceNow platform, ensuring optimal performance, security, and availability, collaborating effectively with business stakeholders to translate business needs into technical solutions. The role will be primarily remote, with occasional travel to Nottingham for meetings. If you prefer to attend the office more regularly, that is also an option.
Package:
- Bonus opportunities
- 35-hour work week with flexible working
- 25 days holiday
- 5 days buy/sell
- Bank holidays
- Professional development opportunities
- 5% employer pension, rising with service
- Many more
Desired skills and experience:
- ServiceNow Certified System Administrator (CSA)
- Proven experience as a ServiceNow Administrator and Developer
- Strong understanding of the ServiceNow platform architecture and its various modules
- Demonstrable experience with ServiceNow ITSM module
- Knowledge of integrations and data imports/exports
- Experience with reporting and performance analytics within ServiceNow
- Experience in stakeholder management and requirements gathering
The company have an excellent reputation within their sector and have a team of more than 1000 employees. They have experienced consecutive years of growth, posting record revenues for the last financial year, a 13% uplift from the year prior. They promote a healthy work-life balance and will give you the opportunity to develop your technical knowledge.
Click APPLY to be considered for the role as my client is aiming to interview as soon as possible. All interviews will be conducted virtually.
Contact – Millie Ellis
Erin Associates welcomes applications from people of all ethnicities, genders, sexual orientations, and disabilities. Please inform us if you require any reasonable adjustment at any stage of the application process. If you have not heard back from us within 5 working days, please assume that your application has been unsuccessful on this occasion. Your profile may be considered for other suitable vacancies that arise within the next 12 weeks.
ServiceNow Specialist employer: Erin Associates
Contact Detail:
Erin Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for virtual interviews by practising common questions and showcasing your ServiceNow expertise. Set up a quiet space with good lighting, and make sure your tech is working smoothly before the big day.
✨Tip Number 3
Showcase your skills! Create a portfolio or case studies of your past ServiceNow projects. This will help you stand out and demonstrate your hands-on experience to potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals like you to join our growing team.
We think you need these skills to ace ServiceNow Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ServiceNow Specialist role. Highlight your experience with the ITSM module and any relevant certifications, like the ServiceNow Certified System Administrator. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about ServiceNow and how you can contribute to our team. Be sure to mention any specific projects or achievements that demonstrate your expertise.
Showcase Your Stakeholder Management Skills: Since this role involves collaborating with business stakeholders, make sure to highlight your experience in stakeholder management. Share examples of how you've successfully gathered requirements and translated them into technical solutions.
Apply Through Our Website: We encourage you to apply through our website for the best chance of being considered. It’s super easy, and you'll be one step closer to joining our fantastic team at StudySmarter!
How to prepare for a job interview at Erin Associates
✨Know Your ServiceNow Stuff
Make sure you brush up on your ServiceNow knowledge before the interview. Be ready to discuss your experience with the ITSM module and any customisations you've worked on. They’ll want to see that you can not only talk the talk but also walk the walk when it comes to the platform.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles, especially related to ServiceNow. Think about specific instances where you improved processes or implemented new modules. This will demonstrate your ability to provide expert support and continuous improvement.
✨Understand Stakeholder Management
Since this role involves collaborating with business stakeholders, be ready to discuss how you've gathered requirements and managed expectations in the past. Highlight your communication skills and how you translate technical jargon into layman's terms for non-technical stakeholders.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the future direction of the ServiceNow team and how they envision the role evolving. This shows your interest in the position and helps you gauge if it’s the right fit for you.
