At a Glance
- Tasks: Design and deliver engaging IT training programmes for a dynamic legal services team.
- Company: Forward-thinking professional services organisation with a focus on innovation.
- Benefits: Up to £40k salary, excellent benefits, and hybrid working options.
- Other info: Inclusive workplace with opportunities for personal and professional growth.
- Why this job: Make a real impact by empowering others through technology and learning.
- Qualifications: Experience in IT training, strong communication skills, and knowledge of Microsoft 365.
The predicted salary is between 35000 - 40000 £ per year.
We are recruiting for an experienced Software Trainer/ IT Trainer to join a forward-thinking professional services organisation. We are seeking a passionate and engaging IT Trainer to play a key role in delivering high-quality learning solutions across a growing legal services business.
Working closely with Change, Learning & Development, and Project teams, you will design, develop, and deliver training programmes that support both business-as-usual activities and major technology transformation projects.
Key Responsibilities
- Design and deliver innovative IT training programmes across multiple delivery formats
- Create engaging training materials, user guides, and learning resources
- Deliver onboarding, refresher, and system-specific training sessions
- Evaluate training effectiveness and gather user feedback to drive continuous improvement
- Support users during system rollouts and technology change initiatives
- Maintain training records and monitor learning activity
- Work collaboratively with stakeholders to identify training needs and develop appropriate solutions
About You
We're looking for a confident communicator with a genuine passion for learning and development and a strong technical understanding of business systems.
Skills & Experience
- Previous experience delivering IT or software training within a professional services environment
- Experience within the legal sector would be highly advantageous
- Strong knowledge of Microsoft 365 applications
- Good understanding of IT systems, software platforms, and user adoption best practices
- Experience supporting training for multiple business applications and complex systems
- Excellent presentation, facilitation, and stakeholder engagement skills
- Relevant training qualifications or certifications would be desirable
Location - West Midlands commutable from Wolverhampton, Dudley, Stourbridge, Walsall, and Birmingham. We are committed to creating an inclusive workplace and welcome applications from individuals of all backgrounds. Reasonable adjustments are available throughout the recruitment process where required.
Software Trainer in Liverpool employer: Erin Associates
Join a dynamic and innovative professional services organisation in Wolverhampton, where your role as a Software Trainer will be pivotal in shaping the future of learning within the legal sector. With a strong commitment to employee development, you will benefit from hybrid working arrangements, excellent remuneration, and a collaborative culture that values continuous improvement and inclusivity. This is an exceptional opportunity to grow your career while making a meaningful impact in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Software Trainer in Liverpool
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Erin Associates values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Erin Associates might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Erin Associates!
✨Direct Apply to Erin Associates
Let's not forget to apply directly through the Erin Associates website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Software Trainer in Liverpool
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Erin Associates.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Erin Associates. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Erin Associates
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
