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- Tasks: Drive CRM strategies and enhance customer engagement through innovative campaigns.
- Company: Leading organisation in Lytham St Annes with a dynamic CRM team.
- Benefits: Competitive salary, BUPA healthcare, pension, life assurance, and bonuses.
- Why this job: Join a collaborative team and make a real impact on customer connections.
- Qualifications: Hands-on CRM experience, strong analytical skills, and proficiency in Excel.
- Other info: Office-based role with occasional remote work opportunities.
Location: Lytham St Annes, Lancashire
Salary: 33k + BUPA Private Healthcare, Pension, Life assurance, Bonus etc
We are working with a leading organisation in Lytham St Annes who are expanding their dynamic CRM team. They are now seeking a CRM Coordinator to join their IT department. In this role, you will be responsible for driving CRM strategies and playing an important role within customer connection. You’ll enhance customer acquisition, engagement and retention through campaigns via email, mail and SMS.
Core Responsibilities for this CRM Coordinator:
- Managing and delivering CRM campaigns across all channels including BAU and wider CRM initiatives.
- Monitoring campaign performance using key metrics.
- Coordinating creative briefs, approvals, proposals, campaign timelines and more.
- Driving database growth across online and offline channels.
- Ensuring campaigns are relevant and staying up to date with latest industry trends.
- Ensuring all CRM communications adhere to channel-specific best practice.
- Oversee and manage budgets, track spend and identify cost efficiencies.
- Work with wider teams to ensure CRM alignment.
Core Experience for this CRM Coordinator Role:
- Excellent CRM experience with hands-on experience in a similar role.
- Experience planning, deploying and optimising CRM campaigns and programmes.
- Strong commercial awareness with an analytical mindset.
- Strong Excel experience.
- Highly organised with attention to detail.
- Experience using ESP Bloomreach or similar.
- Experience using Google Analytics or similar.
This fantastic opportunity to join a growing and collaborative CRM team, where you will work on impactful CRM initiatives within a supportive environment. This is an office-based role in Lytham St Annes, with occasional opportunity to work from home.
To apply, please send your CV to Alex or call (phone number removed) for more details.
Erin Associates welcomes applications from people of all ethnicities, genders, sexual orientations, and disabilities. Please inform us if you require any reasonable adjustments at any stage of the application process.
CRM Coordinator in Lancaster employer: Erin Associates
Contact Detail:
Erin Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Coordinator in Lancaster
✨Tip Number 1
Get to know the company! Research their CRM strategies and recent campaigns. This will help you tailor your conversation during interviews and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider info about the role or even a referral!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your experience aligns with their needs, especially around campaign management and analytics. Practice makes perfect, so run through potential questions with a mate.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace CRM Coordinator in Lancaster
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start your application, take a good look at the job description. It’s packed with info about what we’re looking for in a CRM Coordinator, so make sure you understand the core responsibilities and experience required.
Tailor Your CV: When you’re putting together your CV, don’t just send the same one to everyone. Highlight your relevant CRM experience and skills that match what we’ve outlined in the job description. Show us why you’re the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re interested in the role and how your background aligns with our needs. Keep it engaging and personal – we want to get to know you!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Erin Associates
✨Know Your CRM Inside Out
Make sure you brush up on your CRM knowledge, especially around strategies and campaigns. Be ready to discuss your hands-on experience with tools like Bloomreach and Google Analytics, as well as how you've optimised previous campaigns.
✨Showcase Your Analytical Skills
Prepare to demonstrate your analytical mindset. Think of specific examples where you've used metrics to monitor campaign performance and how that data influenced your decisions. This will show them you're not just about creativity but also about results.
✨Be Organised and Detail-Oriented
Since the role requires strong organisational skills, come prepared with examples of how you've managed multiple campaigns or projects simultaneously. Highlight your attention to detail, especially in coordinating creative briefs and timelines.
✨Stay Updated on Industry Trends
Research the latest trends in CRM and customer engagement. Being able to discuss current best practices and how they can be applied to the company's strategies will impress your interviewers and show your enthusiasm for the role.
