At a Glance
- Tasks: Support critical business systems and ensure error-free software delivery.
- Company: Join a dynamic tech services team in Chorley with a great reputation.
- Benefits: Enjoy hybrid working, competitive salary, and professional development opportunities.
- Other info: Flexible working model with excellent career progression.
- Why this job: Make a real impact while enhancing your technical skills in a supportive environment.
- Qualifications: Experience in software support and SQL databases is essential.
The predicted salary is between 31500 - 38500 £ per year.
Are you a proactive and customer-focused Application Support Analyst looking to join a dynamic technical services team? This advanced solutions provider, based in Chorley, is seeking a motivated individual to support critical business systems for their clients. With a hybrid working model, you'll enjoy the flexibility of working remotely several days a week.
Key Responsibilities:
- Provide application support for critical business systems to business customers.
- Deploy and configure software applications to meet customer needs, ensuring error-free delivery.
- Manage customer incidents, problems, and requests within strict Service Level Agreements (SLAs).
- Respond to customer inquiries regarding the features and capabilities of supported applications.
- Create both customer-facing and internal documentation, adhering to company standards.
- Engage in Continual Service Improvement (CSI) activities to enhance service value.
Required Skills and Experience:
- Ability to multi-task effectively in a high-pressure environment.
- Experience of Software Development and Customer Support.
- Experience with SQL databases.
- Knowledge of System Monitoring Solutions.
- Experience supporting bespoke applications.
- Excellent communication skills, with the ability to build strong relationships with internal and external customers.
Why Join?
This company is renowned for its excellent reputation in the industry and is committed to the professional development of its employees. You'll benefit from structured training, opportunities to expand your technical knowledge, and a clear career progression path. Additionally, they offer a competitive salary package, including an incentive scheme that recognizes and rewards your contributions.
Application Support Analyst - Chorley in Healey employer: Erin Associates
This company stands out as an excellent employer due to its commitment to employee growth and a collaborative work culture. With a competitive salary, generous benefits including a 10% bonus and 25 days of holiday, and the opportunity to lead a dynamic product team, employees can thrive in a supportive environment that values innovation and professional development, all while enjoying the flexibility of remote work with proximity to South Yorkshire.
StudySmarter Expert Advice🤫
We think this is how you could land Application Support Analyst - Chorley in Healey
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Erin Associates or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Erin Associates.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Erin Associates.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Erin Associates that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Application Support Analyst - Chorley in Healey
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Erin Associates.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Erin Associates and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Erin Associates
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Erin Associates uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
