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- Tasks: Lead and optimise eCommerce strategies to boost online sales and performance.
- Company: Fast-growing wellness brand based in Birmingham with a vibrant culture.
- Benefits: Competitive salary, great benefits, and hybrid working options.
- Why this job: Join a dynamic team and make a real impact on digital growth.
- Qualifications: Proven experience in eCommerce management and data analysis skills.
- Other info: Exciting opportunity for career advancement in a thriving industry.
The predicted salary is between 36000 - 60000 £ per year.
eCommerce Manager – Birmingham (Hybrid) Location: Birmingham Salary: Competitive + Benefits Our client, a fast-growing Birmingham brand within the wellness sector, is looking for an experienced E-Commerce Manager to take ownership of their digital performance and drive the continued growth of their online business. This is a fantastic opportunity for a commercially driven, data-led professional with a passion for e-commerce excellence and customer experience. Key Responsibilities: Manage and optimise the company’s Shopify Plus e-commerce site, ensuring best-in-class functionality and performance. Oversee product launches, site merchandising, and digital content updates via the CMS (Shopify Plus/Sanity). Drive conversion through A/B testing, CRO initiatives, and enhanced digital merchandising. Monitor and report on digital performance metrics using tools such as Google Analytics (GA4), Hotjar, and Microsoft Clarity, providing actionable insights to improve site performance. Manage and refine subscription models to boost retention and customer lifetime value. Ensure seamless CMS management and coordinate with internal teams to maintain brand consistency and product accuracy. Collaborate cross-functionally with marketing, design, and logistics teams to deliver an exceptional customer experience. Core experience: Proven track record in e-commerce management, ideally within DTC, subscription, or beauty/wellness sectors. Strong technical experience with Shopify Plus, Sanity (or equivalent CMS), and e-commerce analytics tools (GA4, Hotjar, MS Clarity). Experience with subscriptions, CRO, and digital merchandising. Highly commercial and data-driven, with exceptional attention to detail and precision. Excellent project management skills — able to juggle multiple priorities in a fast-paced environment. This is an exciting opportunity to shape and scale a growing e-commerce operation. You’ll join a forward-thinking team in Birmingham, that values creativity, collaboration, and innovation with plenty of room to make a real impact on the brand’s digital future. Keywords: Ecommerce Manager, Brand Manager, Shopify, Google Analytics (GA4), Hotjar, and Microsoft Clarity, Birmingham, E-commerce Manager To apply, please send your CV to Bethany at (url removed) or call (phone number removed) for more details. Follow us on Twitter: @erinassociates Erin Associates Ltd is acting as an Employment Agency in relation to this vacancy
eCommerce Manager employer: Erin Associates
Contact Detail:
Erin Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land eCommerce Manager
✨Tip Number 1
Network like a pro! Reach out to people in the eCommerce space, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your eCommerce projects and successes. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company’s online presence. Understand their digital strategy and think about how you can contribute to their growth. We want to see that you’re genuinely interested!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace eCommerce Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the eCommerce Manager role. Highlight your achievements in digital performance and any relevant data-driven projects you've led.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about the wellness sector and how your experience can help drive our online business growth. Be genuine and let your personality shine through!
Showcase Your Data Skills: Since this role is all about being data-led, don’t forget to mention specific tools or methodologies you’ve used to analyse eCommerce performance. We love numbers, so share any metrics that demonstrate your impact!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Erin Associates
✨Know Your Numbers
As an eCommerce Manager, you'll need to demonstrate your understanding of key performance metrics. Brush up on your knowledge of conversion rates, customer acquisition costs, and ROI. Be ready to discuss how you've used data to drive decisions in previous roles.
✨Showcase Your Digital Savvy
Familiarise yourself with the latest eCommerce trends and tools. Be prepared to talk about platforms you've worked with, such as Shopify or WooCommerce, and any digital marketing strategies you've implemented. This will show that you're not just a numbers person but also a tech-savvy professional.
✨Prepare for Scenario Questions
Expect questions that ask you to solve hypothetical problems related to eCommerce challenges. Think about past experiences where you've had to troubleshoot issues like cart abandonment or low traffic. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Align with Their Brand Values
Since the company is in the wellness sector, research their brand ethos and values. Be ready to explain how your personal values align with theirs and how you can contribute to their mission. This shows genuine interest and helps you stand out as a candidate who fits their culture.
