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For Companies At a Glance
- Tasks: Support critical business systems and manage customer incidents in a dynamic tech team.
- Company: Renowned solutions provider in Chorley with a focus on professional development.
- Benefits: Hybrid working, competitive salary, structured training, and clear career progression.
- Why this job: Join a supportive team and enhance your technical skills while making a real impact.
- Qualifications: Experience in software deployment, SQL, and strong problem-solving skills.
- Other info: Flexible work environment with opportunities for growth and recognition.
The predicted salary is between 36000 - 60000 £ per year.
Are you a proactive and customer-focused Application Support Analyst looking to join a dynamic technical services team? This advanced solutions provider, based in Chorley, is seeking a motivated individual to support critical business systems for their clients. With a hybrid working model, you'll enjoy the flexibility of working remotely several days a week.
Key Responsibilities:
- Provide application support for critical business systems to business customers.
- Deploy and configure software applications to meet customer needs, ensuring error-free delivery.
- Manage customer incidents, problems, and requests within strict Service Level Agreements (SLAs).
- Respond to customer inquiries regarding the features and capabilities of supported applications.
- Create both customer-facing and internal documentation, adhering to company standards.
- Engage in Continual Service Improvement (CSI) activities to enhance service value.
Required Skills and Experience:
- Ability to multi-task effectively in a high-pressure environment.
- Experience of deployment of Java applications using Apache Tomcat.
- Experience in software deployment and configuration.
- Strong problem analysis and solving skills.
- Experience supporting bespoke applications.
- Familiarity with system monitoring solutions.
- Excellent communication skills, with the ability to build strong relationships with internal and external customers.
- Proficiency in SQL database management.
Why Join?
This company is renowned for its excellent reputation in the industry and is committed to the professional development of its employees. You'll benefit from structured training, opportunities to expand your technical knowledge, and a clear career progression path. Additionally, they offer a competitive salary package, including an incentive scheme that recognizes and rewards your contributions.
Apply Now! Send your CV for consideration or contact us.
If you have not heard back from us within 5 working days, please assume that your application has been unsuccessful on this occasion. Your profile may be considered for other suitable vacancies that arise within the next 12 weeks.
Erin Associates welcomes applications from people of all ethnicities, genders, sexual orientations, and disabilities. Please inform us if you require any reasonable adjustments at any stage of the application process.
Application Support Analyst - Chorley employer: Erin Associates
Contact Detail:
Erin Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Analyst - Chorley
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for an Application Support Analyst role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews! Research the company and its tech stack, especially around Apache Tomcat and SQL. We want you to be able to showcase your problem-solving skills and how you can support their critical business systems.
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. Focus on articulating your experience with software deployment and configuration. This will help you feel more confident when it’s time to shine in front of the hiring team.
✨Tip Number 4
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Application Support Analyst - Chorley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Application Support Analyst role. Highlight your experience with Apache Tomcat, SQL, and any software deployment you've done. We want to see how your skills match what we're looking for!
Showcase Your Problem-Solving Skills: In your application, don’t just list your skills—give us examples of how you've tackled problems in the past. We love proactive thinkers who can handle high-pressure situations, so let that shine through!
Keep It Professional Yet Personal: While we appreciate a friendly tone, remember to keep it professional. Share a bit about yourself and why you’re excited about this role at StudySmarter, but stay focused on your qualifications and experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Erin Associates
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Apache Tomcat and SQL. Be ready to discuss how you've deployed and configured software applications in the past, as well as any specific challenges you've faced and how you overcame them.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've managed customer incidents or resolved issues under pressure. Highlight your analytical skills and how they’ve helped you support bespoke applications effectively.
✨Communicate Clearly and Confidently
Since excellent communication is key for this role, practice explaining technical concepts in simple terms. Think about how you would describe the features and capabilities of applications to a non-technical audience.
✨Engage with Continual Service Improvement
Be ready to discuss any experiences you have with Continual Service Improvement (CSI) activities. Show your enthusiasm for enhancing service value and how you can contribute to the team’s goals.
