At a Glance
- Tasks: Support and maintain ERP systems, ensuring smooth operations and user assistance.
- Company: Established UK business with a focus on operational excellence.
- Benefits: Competitive salary, excellent benefits package, and job stability.
- Other info: Opportunity for growth in a stable, supportive environment.
- Why this job: Gain hands-on experience with ERP systems and make a real impact.
- Qualifications: Strong SQL skills and experience with Epicor BisTrack are essential.
The predicted salary is between 40000 - 50000 £ per year.
ERP Support (Epicor BisTrack) in Scunthorpe
£40,000 - £50,000 + excellent benefits package
We are working with a well-established UK business who are looking to add an ERP Support Data & Reporting professional to their operations team. Experience with Epicor BisTrack is essential for this role. This is a hands-on position focused on keeping ERP, reporting, and operational data systems running smoothly day to day. You'll work closely with operational users to ensure systems are reliable, accurate, and support the wider business effectively.
What you'll be doing:
- Maintaining and supporting existing reporting and data extraction systems
- Writing, developing and maintaining SQL queries and stored procedures
- Supporting and maintaining Crystal Reports
- Administering Epicor BisTrack (users, permissions, printers and system configuration)
- Investigating and resolving ERP, reporting and data issues as they arise
- Supporting users with day-to-day queries and troubleshooting
- Understanding how systems and operational processes work in practice
- Supporting upgrades, integrations and small improvement projects
- Keeping system documentation up to date
- Identifying opportunities to improve system reliability and usability
What we're looking for:
- Strong SQL skills, including queries and stored procedures
- Hands-on experience with Epicor BisTrack ERP (essential)
- Experience working with Crystal Reports
- Previous experience in ERP or operational system support
- A logical, hands-on approach to problem solving
- Comfortable supporting non-technical users
- Able to quickly understand systems and how they connect
- Good attention to detail and a steady, methodical working style
Why this role?
This is a stable, long-term role in a business where systems are critical to daily operations. You'll gain exposure across ERP, reporting and operational support, with real ownership of the systems you support. Based on site in North Lincolnshire, with some flexibility where appropriate.
Kundenservice und Support (m/w) in Bath employer: Erin Associates
Join a well-established UK business in Scunthorpe, where you will be part of a supportive and collaborative work culture that values employee growth and development. With a competitive salary and an excellent benefits package, this role offers the opportunity to take ownership of critical ERP systems while working closely with operational users to enhance system reliability and usability. Experience a stable, long-term position that not only fosters professional advancement but also encourages a hands-on approach to problem-solving in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Kundenservice und Support (m/w) in Bath
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work with Epicor BisTrack. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! If you’ve got strong SQL skills and experience with Crystal Reports, make sure to highlight these in conversations. Be ready to discuss specific examples of how you've used these tools to solve problems.
✨Tip Number 3
Prepare for the interview by brushing up on common ERP support scenarios. Think about how you would troubleshoot issues or improve system reliability. We want to see your logical, hands-on approach in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Kundenservice und Support (m/w) in Bath
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Epicor BisTrack and SQL skills. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about ERP support and how your hands-on approach can benefit our team. Keep it engaging and personal – we love a bit of personality!
Showcase Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We’re looking for logical thinkers who can resolve issues effectively, so share those success stories with us!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Erin Associates
✨Know Your Epicor BisTrack Inside Out
Make sure you brush up on your knowledge of Epicor BisTrack. Familiarise yourself with its features, functionalities, and common issues users face. Being able to discuss specific examples of how you've used it in the past will show you're not just familiar but truly experienced.
✨SQL Skills Are Key
Since strong SQL skills are essential for this role, practice writing queries and stored procedures before your interview. Be ready to explain your thought process when solving data-related problems, as this will demonstrate your logical approach to problem-solving.
✨Prepare for User Support Scenarios
Think about times you've supported non-technical users in the past. Prepare some anecdotes that highlight your ability to troubleshoot and resolve issues effectively. This will show that you can communicate complex information in a way that's easy for everyone to understand.
✨Show Your Attention to Detail
In this role, attention to detail is crucial. Bring examples of how you've maintained system documentation or improved system reliability in previous positions. Highlighting your methodical working style will reassure them that you can keep their systems running smoothly.
