At a Glance
- Tasks: Support and maintain ERP systems, ensuring smooth operations and accurate reporting.
- Company: Established UK business with a focus on operational excellence.
- Benefits: Competitive salary, excellent benefits package, and flexible working options.
- Other info: Stable role with opportunities for growth and system improvement.
- Why this job: Gain hands-on experience in ERP support and make a real impact on daily operations.
- Qualifications: Strong SQL skills and experience with Epicor BisTrack are essential.
The predicted salary is between 40000 - 50000 £ per year.
ERP Support (Epicor BisTrack) in Scunthorpe
£40,000 - £50,000 + excellent benefits package
We are working with a well-established UK business who are looking to add an ERP Support Data & Reporting professional to their operations team. Experience with Epicor BisTrack is essential for this role. This is a hands-on position focused on keeping ERP, reporting, and operational data systems running smoothly day to day. You will work closely with operational users to ensure systems are reliable, accurate, and support the wider business effectively.
What you will be doing:
- Maintaining and supporting existing reporting and data extraction systems
- Writing, developing and maintaining SQL queries and stored procedures
- Supporting and maintaining Crystal Reports
- Administering Epicor BisTrack (users, permissions, printers and system configuration)
- Investigating and resolving ERP, reporting and data issues as they arise
- Supporting users with day-to-day queries and troubleshooting
- Understanding how systems and operational processes work in practice
- Supporting upgrades, integrations and small improvement projects
- Keeping system documentation up to date
- Identifying opportunities to improve system reliability and usability
What we are looking for:
- Strong SQL skills, including queries and stored procedures
- Hands-on experience with Epicor BisTrack ERP (essential)
- Experience working with Crystal Reports
- Previous experience in ERP or operational system support
- A logical, hands-on approach to problem solving
- Comfortable supporting non-technical users
- Able to quickly understand systems and how they connect
- Good attention to detail and a steady, methodical working style
Why this role?
This is a stable, long-term role in a business where systems are critical to daily operations. You will gain exposure across ERP, reporting and operational support, with real ownership of the systems you support. Based on site in North Lincolnshire, with some flexibility where appropriate.
Kundendienst in Bath employer: Erin Associates
Join a well-established UK business in Scunthorpe, where you will be part of a supportive and collaborative work culture that values employee growth and development. With a competitive salary and an excellent benefits package, this role offers the opportunity to take ownership of critical ERP systems while working closely with operational teams to drive efficiency and reliability. Enjoy a stable, long-term position that not only enhances your technical skills but also allows for meaningful contributions to the company's success.
StudySmarter Expert Advice🤫
We think this is how you could land Kundendienst in Bath
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with ERP systems. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! If you’ve got strong SQL skills and experience with Epicor BisTrack, make sure to highlight these in conversations. Be ready to discuss specific projects where you’ve used these skills effectively.
✨Tip Number 3
Prepare for the interview by brushing up on common ERP support scenarios. Think about how you’d troubleshoot issues or improve system reliability. We want to see your problem-solving skills in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Kundendienst in Bath
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role. Highlight your experience with Epicor BisTrack and SQL skills right at the top. We want to see how your background fits perfectly with what we're looking for!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled issues in ERP or reporting systems before. We love a hands-on approach, so let us know how you’ve kept things running smoothly!
Be Clear and Concise:When writing your cover letter, keep it clear and to the point. We appreciate a steady, methodical style, so make sure your points are easy to follow and directly related to the job description.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Erin Associates
✨Know Your Epicor BisTrack Inside Out
Make sure you brush up on your knowledge of Epicor BisTrack. Familiarise yourself with its features, functionalities, and common issues users face. Being able to discuss specific scenarios where you've successfully resolved problems will show your hands-on experience.
✨SQL Skills Are Key
Since strong SQL skills are essential for this role, practice writing queries and stored procedures before the interview. Be ready to explain your thought process when solving data-related issues, as this will demonstrate your logical approach to problem-solving.
✨Prepare for User Support Scenarios
Think about past experiences where you've supported non-technical users. Prepare examples that highlight your ability to communicate complex information in a simple way. This will show that you're comfortable in a hands-on support role and can help users troubleshoot effectively.
✨Show Your Attention to Detail
In this role, attention to detail is crucial. Be prepared to discuss how you ensure accuracy in your work, especially when maintaining system documentation or troubleshooting issues. Highlight any processes you follow to keep things organised and reliable.
