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- Tasks: Support and optimise applications while training staff on best practices.
- Company: A growing organisation known for flexibility and a healthy work-life balance.
- Benefits: Competitive salary, bonuses, 30 days holiday, and flexible working options.
- Why this job: Join a reputable company and make a real impact in a supportive team.
- Qualifications: Experience with application support, Dynamics 365, and SQL is essential.
- Other info: Remote work with monthly travel to Leeds for meetings.
Ensure you read the information regarding this opportunity thoroughly before making an application.
£30,000 - £37,000 + bonuses, 35-hour work week and great benefits.
This profitable and growing organisation require an experienced Application Support Engineer to join an established support team that have responsibility for managing application and system issues, monitoring systems, implementing upgrades/changes, and improving processes.
As an Application Support Engineer, you will take charge of supported systems, ensuring their optimal performance whilst supporting and training staff to ensure best practices are followed. Whilst most of the work will be done from home, there will be the expectation to travel to Leeds once per month for company meetings. Candidates who live more than 30 miles away can expense this travel.
Package:- 35-hour work week
- Up to 20% bonus
- 30 days holidays + bank holidays (plus buy and sell 5 more days)
- 6% employer pension contribution and much more.
- Flexible working opportunities
- Personal development opportunities
- Work with key stakeholders to ensure seamless delivery of the product suite.
- Resolve application and systems issues.
- Monitoring systems.
- System upgrades and changes.
- Supplier management.
- Planning and implementing system upgrades and changes alongside third-party suppliers.
- Proven experience supporting Applications, Systems and Integrations.
- Dynamics 365 / Dynamics CRM.
- SQL.
- ITIL Service Management.
- Documentation experience.
- Experience with Content Management Systems would be beneficial.
The company have an excellent reputation within their sector and have shown consistent growth year-on-year. They promote a healthy work-life balance and regularly rank amongst the most flexible companies to work for in the UK. They have also recently been recognised in the top 50 UK employers for gender equality.
Click APPLY to be considered for the role as my client is aiming to interview as soon as possible. All interviews are to be conducted virtually, with the process requiring a maximum of two stages and a short technical exercise.
If you have not heard back from us within 5 working days, please assume that your application has been unsuccessful on this occasion. Your profile may be considered for other suitable vacancies that arise within the next 12 weeks.
Erin Associates welcomes applications from people of all ethnicities, genders, sexual orientations, and disabilities. Please inform us if you require any reasonable adjustments at any stage of the application process.
Application Support Engineer employer: Erin Associates
Contact Detail:
Erin Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person if you can. Let them know you're on the hunt for an Application Support Engineer role, and who knows? They might just have the inside scoop on openings.
✨Tip Number 2
Prepare for those virtual interviews! Brush up on your technical skills and be ready to discuss your experience with Dynamics 365 and SQL. We want to see you shine, so practice common interview questions and maybe even do a mock interview with a friend.
✨Tip Number 3
Show off your problem-solving skills! During interviews, be ready to share specific examples of how you've tackled application and system issues in the past. This is your chance to demonstrate your expertise and how you can add value to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for talented individuals like you to join our growing team, so make sure you get your name in the mix!
We think you need these skills to ace Application Support Engineer
Some tips for your application 🫡
Read the Job Description Carefully: Before you dive into your application, make sure you thoroughly understand what we're looking for. Pay attention to the responsibilities and experience required, as this will help you tailor your application to fit our needs.
Showcase Your Relevant Experience: When writing your application, highlight your experience with applications, systems, and integrations. Mention any specific tools or technologies you've worked with, like Dynamics 365 or SQL, to show us you're a great fit for the role.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. We appreciate clarity!
Apply Through Our Website: We encourage you to submit your application directly through our website. This ensures that your application gets to the right place quickly and helps us keep track of all candidates efficiently.
How to prepare for a job interview at Erin Associates
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around Dynamics 365, SQL, and ITIL Service Management. Be ready to discuss your previous experiences in supporting applications and systems, as well as any specific challenges you've faced and how you resolved them.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of how you've tackled application and system issues in the past. Think about specific scenarios where you improved processes or implemented upgrades, and be ready to explain your thought process and the outcomes.
✨Engage with Stakeholders
Since you'll be working closely with key stakeholders, demonstrate your communication skills during the interview. Be prepared to discuss how you’ve collaborated with others to ensure seamless delivery of products and how you handle supplier management.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company’s approach to personal development, and how they measure success in this role. This shows your genuine interest and helps you assess if the company is the right fit for you.
