Application Support Analyst - Chorley

Application Support Analyst Chorley Hybrid Working Application Support | Apache Tomcat | Deployment | Configuration | SQL | Software Support Are you a proactive and customer-focused Application Support Analyst looking to join a dynamic technical services team? This advanced solutions provider, based in Chorley, is seeking a motivated individual to support critical business systems for their clients. With a hybrid working model, you\'ll enjoy the flexibility of working remotely several days a week. Key Responsibilities: Provide application support for critical business systems to business customers. Deploy and configure software applications to meet customer needs, ensuring error-free delivery. Manage customer incidents, problems, and requests within strict Service Level Agreements (SLAs). Respond to customer inquiries regarding the features and capabilities of supported applications. Create both customer-facing and internal documentation, adhering to company standards. Engage in Continual Service Improvement (CSI) activities to enhance service value. Required Skills and Experience: Ability to multi-task effectively in a high-pressure environment. Expereince of deployment of Java applications using Apache Tomcat. Experience in software deployment and configuration.